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# M365 Copilot Systems Analyst

- **Company:** Conquest Consulting
- **Location:** Austin, TX, United States
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Data Analysis, Microsoft Online Services, Cyber Security, Power BI, Azure Active Directory, Microsoft Copilot, Microsoft SharePoint, Systems Integration, Office365, Agentic-AI, AI Platforms, M365 Copilot
- **Published:** October 30, 2026
- **Apply:** https://www.dice.com/job-detail/fa2f0295-425c-4d35-84a2-63c7a9c67be2

## About the Role

Total Experience: 8+ years in large-scale Microsoft 365 enterprise support.
Specialized AI Experience: 2+ years of hands-on work with M365 Co-pilot, Power Platform, or cloud automation.
Must-Have Tech: M365 Co-pilot, Co-pilot Studio, Microsoft Graph, Entra ID (Azure AD), SharePoint Online, Teams, and Power Platform.
Process Skills: Experience with ITIL service management and complex permission/identity troubleshooting.

## Description

Our client needs a senior Microsoft 365 Copilot & AI Platform Specialist. You will manage Client's enterprise Copilot setup, fix complex technical issues, ensure proper security and access controls, and track how the agency uses AI.
4 Core Focus Areas

Co-pilot Platform Management
Manage M365 Co-pilot licenses, credits, service health, and new features.
Keep technical docs and standard procedures updated.
Tech Support & Escalations
Solve advanced issues with Microsoft Graph data grounding, permissions, Teams/SharePoint links, and custom AI agents.
Work directly with Microsoft Support for root-cause fixes.
Security, Governance & Integrations
Partner with IT Security to control who can access what.
Connect and verify tools like Co-pilot Studio, Power Platform, SharePoint, and Power BI.
Analytics & Adoption
Build dashboards to track Co-pilot usage, system health, and overall business value for leadership.