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# Help Desk/Desktop Support Analyst

- **Company:** Robert Half
- **Location:** Bridgewater, NJ, United States
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft InTune
- **Published:** October 30, 2026
- **Apply:** https://dejobs.org/x/x/7F1F2CD215A54EA88F674B0CB67ADF6A/job/

## About the Role

Requirements * Experience in a help desk or desktop support role providing direct end-user assistance.

 * Working knowledge of Active Directory for basic account administration and access support.

 * Hands-on experience supporting Microsoft Windows, including Windows 10 environments.

 * Ability to perform basic troubleshooting across desktop, software, and user access issues.

 * Familiarity with managing and updating service desk tickets accurately and efficiently.

 * Strong communication skills with the ability to provide clear and detail-oriented technical support. Technology Doesn't Change the World, People Do.®

## Description

We are looking for a Executive Support Analyst to provide hands-on technical support for end users (VIP, C-Suite, Executives) in Bridgewater, New Jersey. This Contract position is ideal for someone who can resolve day-to-day desktop and system issues efficiently while delivering dependable service in a healthcare-related environment. The role focuses on troubleshooting Microsoft Windows platforms, supporting user access, and managing incoming service requests with professionalism and urgency., * White-Glove, VIP , Executive Support is a must. It must be your dedicated job, not something done from time to time.

 * Diagnose and resolve problems involving Microsoft Windows and Windows 10 systems in a timely manner.

 * Manage service desk ticket queues, document issue details, and track requests through completion.

 * Support user account access and permissions by performing routine Active Directory tasks.

Experience with Intune MDM is essential

 * Troubleshoot common technical incidents, identify root causes, and escalate more complex issues when needed.

 * Install, configure, and maintain desktop devices and related software to ensure reliable performance.

 * Communicate clearly with employees regarding issue status, next steps, and expected resolution timelines.