> Markdown version of [/jobs/ext/4028975-senior-information-security-analyst](https://www.wearedevelopers.com/jobs/ext/4028975-senior-information-security-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Information Security Analyst - **Company:** Mantech International Corporation - **Location:** Chantilly, VA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, JIRA, Cyber Security, Issue Tracking Systems, Public Key Infrastructure, Microsoft SharePoint, Servicenow - **Published:** October 30, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9243528/senior-information-security-analyst ## About the Role * High School Diploma/GED * 2+ years of IT customer service support experience * Understanding of PKI * Strong troubleshooting skills to narrow down where customer issues reside * Prior experience working with PII information and data * Prior experience working with MS Word, Excel, and SharePoint, * Prior experience in cyber security disciplines * Prior experience working in a DoD environment * Familiarity with ticketing systems such as JIRA and ServiceNow * General understanding of Identity, Access, and Credentialing services Clearance Requirements: * An active TS/SCI with Polygraph is required. Physical Requirements: * Must be able to remain in a stationary position 50% of the time. * Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. * Frequently communicates with co-workers, management, and customers, which may involve delivering presentations, via email, phone, or virtual communication. Must be able to exchange accurate information in these situations. ## Description * Support a team at a government location to provide DEERS PII changes, CAC, Token, Retired Military ID issuance, PIN reset, and Helpdesk support * Support Identity, Access, and Credentialing issues within a customer service environment * Resolve ServiceNow and JIRA tickets related to access and credentialing issues * Contribute to the completion of project and group milestones * Provide input to project deliverables and reports as needed * Contribute to solutions for a variety of complex technical problems * Work off-shifts between the hours of 7 AM ET and 5 PM ET as required