> Markdown version of [/jobs/ext/4029371-application-support-engineer](https://www.wearedevelopers.com/jobs/ext/4029371-application-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Support Engineer - **Company:** PROLIM Global Corporation - **Location:** Angier, NC, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Application Performance Management, Systems Engineering, Information Engineering, Supervisory Control and Data Acquisition (SCADA), Python (Programming Language), System Center Operations Management, Server Administration, Software Deployment, Software Engineering, SQL Stored Procedures, SQL Databases, Web Services, Scripting, System Availability, Reliability of Systems, Information Technology, HMI Screens, Data Management, Restful APIs - **Published:** October 30, 2026 - **Apply:** https://www.careerbuilder.com/job-details/application-support-engineer-angier-nc--8f89e206-944b-491f-9fc8-796e61bb71c6 ## About the Role Technical Support, Software Administration, Software Engineering, Supervisory Control and Data Acquisition (SCADA), Microsoft Operations Manager (MOM), Manufacturing Systems, Software Administration, Technical Support, Software Engineering, Systems Engineering, Bachelor's Degree in: Computer Science or Information Technology Engineering Related Technical Discipline Experience 3-5 years of application support experience in a manufacturing environment. Experience supporting MES/MOM, SCADA, or manufacturing applications. Experience with production support, incident management, and troubleshooting. Experience working within 24x7 manufacturing operations. Technical Skills Siemens Opcenter Execution / MOM Manufacturing process modeling Production execution and workflow management Ignition SCADA Ignition Gateway Administration Manufacturing Operations Management (MOM) OEE Monitoring Traceability & Genealogy Shop Floor Data Collection SQL Query Development Stored Procedures Basic Python, Java, or scripting knowledge REST APIs and Web Services Preferred Qualifications: Siemens Opcenter experience. Manufacturing Process Understanding Continuous Improvement Mindset Technical Documentation ## Description We are seeking a highly motivated and experienced Application Support Engineer with 3+ years of experience to join our dynamic Manufacturing Systems & Applications team. This position is ideal for a candidate with experience supporting Manufacturing Execution Systems (MES/MOM), SCADA platforms, and integrated manufacturing applications in a production environment, with a strong focus on troubleshooting, system reliability, and continuous improvement. The successful candidate will be responsible for supporting and maintaining Siemens OpsCenter MOM, Ignition SCADA, and related manufacturing systems, resolving application issues, performing root cause analysis, implementing system enhancements, and collaborating with manufacturing, quality, automation, engineering, and IT teams to ensure maximum system availability and operational efficiency. Requirements Key/Primary Responsibilities Application Support & Incident Management Provide Level 2 and Level 3 support for Siemens Opcenter MOM and Ignition SCADA applications. Monitor manufacturing application performance and proactively identify issues before they impact production. Troubleshoot and resolve applications, interface, and data-related incidents within SLA targets. Analyze recurring issues and participate in root cause analysis activities. Support major incident recovery activities and plant production needs. Maintain incidents, problem, and change records within the IT service management platform. Siemens Opcenter MOM Support Support production workflows, electronic work instructions, genealogy, traceability, and manufacturing execution processes. Configure and maintain master data, workflows, production models, and application settings. Assist with application deployments, upgrades, patches, and testing activities. Ignition SCADA Support Support and maintain Ignition Gateway, Vision, and Perspective applications. Develop and modify HMI screens, reports, dashboards, alarms, and historian configurations. Monitor SCADA performance and resolve communication issues. Support data collection and visualization requirements for manufacturing operations. Change & Release Management Participate in application deployments and release activities. Execute testing plans for system updates and enhancements. Ensure proper documentation and validation of changes. Support production cutovers and post-deployment monitoring. Continuous Improvement Identify opportunities to improve application stability and operational efficiency. Participate in Kaizen and digital manufacturing initiatives. Recommend automation opportunities to reduce manual activities. Develop and maintain support documentation, SOPs, and knowledge articles.