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# Data Center Tech

- **Company:** The Steam Generating Team LLC
- **Location:** Grove City, United States
- **Experience:** Starter
- **Salary:** $44,720
- **Contract:** Permanent contract
- **Skills:** Databases, Data Centers, Linux System Administration, Windows Servers, Networking Basics
- **Published:** October 30, 2026
- **Apply:** https://startup.jobs/data-center-tech-day-night-shift-scientific-games-llc-9124303

## About the Role

High school diploma (or equivalent).

1-2 years' experience in a 24x7 data center environment

## Description

As a Data Center Technician, you'll be part of a 24x7x365 Tier 1 operations team responsible for keeping mission-critical lottery systems running reliably.

You'll monitor production systems, troubleshoot technical issues, respond to customer inquiries, and escalate incidents involving servers, databases, and applications. You'll also perform scheduled operational activities such as system reporting, lottery draw processing, and nightly processing using established tools, scripts, and procedures. Don't have lottery systems experience? That's okay. On-the-job training is provided to help you learn SGI's proprietary systems and processes., * Provide 1st and 2nd level support by troubleshooting, analyzing and resolving most incidents.

 * Operates and monitors Windows Server and Linux based systems using established procedures.
 * Monitor production environment and troubleshoot critical issues and escalate, if needed.
 * Utilizes incident management ticketing systems to report and document issues.
 * Communicate via phone and electronic notification for escalation of major issues and critical events.
 * Initiate and assist on troubleshooting conference calls.
 * Completes shift checklists and status reports as required.
 * Perform basic networking troubleshooting.
 * Perform system processing utilizing established tools and procedures.
 * Respond to inquiries and requests for assistance from Lottery customers via email and/or inbound calls.