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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Deployment Strategist, National Security - **Company:** TRM Labs - **Location:** United States (Remote available) - **Salary:** $118,000.0 - $170,000.0 - **Contract:** Temporary contract - **Skills:** Artificial Intelligence, Blockchain, Automation Anywhere - **Published:** October 30, 2026 - **Apply:** https://startup.jobs/deployment-strategist-national-security-trmlabs-com-10624406 ## About the Role * Active TS/SCI clearance, US citizenship, and a home base in the DC metro area (DC, MD, or VA). * Proven customer success, deployment strategy, or other post-sales experience with US government accounts, including driving adoption, renewal, and expansion, and training both leadership and hands-on users. * Demonstrated AI fluency: you build and use AI workflows beyond basic summarization and know where human judgment stays essential. * Nice to have: a hands-on intelligence, blockchain analysis, or investigative background embedded in the US government., * Priorities and targets to change quickly * Operating with a high degree of ambiguity * A high level of personal ownership and accountability * Close collaboration across teams and functions * Frequent, high-touch communication * Creative problem-solving and out-of-the-box thinking * A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. ## Description * Act as the trusted advisor for your national security accounts: confidently explain complex technical and investigative concepts, and build the success plans, engagement cadence, and value story that carry renewals and expansion. * Get users to their first meaningful outcome: build and deliver demonstrations and structured training tailored to analysts, operators, and agency leadership, to ensure that TRM is embedded in daily mission workflows. * Protect and grow your book: monitor usage and engagement, spot early signals of churn risk, and partner with Account Directors on expansion opportunities that drive gross and net revenue retention targets. * Serve as the Voice of the Customer: translate national security investigative priorities into feedback for Product and Engineering that influences what TRM builds next., * The Public Sector Deployment Strategist team is distributed, not distant. We work across time zones but stay in close, constant contact through Slack and shared documentation. * You'll partner closely with Sales, Product, Engineering, and TRM Academy, and you'll be the person national security customers trust to translate their investigative priorities into what TRM builds next. * The team is mission-focused and customer-obsessed. We measure ourselves by whether customers renew, expand, and refer us, not by ticket counts. * Decisions get made quickly and collaboratively, with day-to-day account calls owned by the Deployment Strategist and larger strategic account decisions escalated to team leadership. Team Operating Rhythms: * Weekly customer syncs with your assigned accounts, plus bi-weekly health syncs with the DS team and leadership. * Regular squad calls with your aligned Sales team to stay coordinated on renewal and expansion motions. * Async daily check-ins via Slack, with detailed documentation standing in for meetings whenever possible. * Quarterly business reviews and customer webinars, run on a predictable cadence so customers always know what's next. Required online and collaboration hours: * Schedule: US business hours, with overlap for internal syncs and customer coverage. On-Call Responsibilities: * Schedule: About one weekend on call per month after ramp, checking Slack and Intercom roughly every couple of hours for urgent customer issues. There is no pager rotation. * Frequency: Most weekends pass without a page. When something does come up, it's typically a customer-blocking issue needing a same-day response. Travel Requirements: * Schedule: Occasional travel for customer visits, trainings, and conferences. * Frequency: A few trips per quarter, typically short (2 to 3 days). Onsite Requirements: * Schedule: Not applicable, this role is fully remote. * Frequency: Not applicable. Clearance Requirements: * Level required: TS/SCI (active). * Sponsorship: TRM does not sponsor clearances. An active clearance is a prerequisite to apply. Learn about TRM Speed in this position: * Measurable example #1: You meet with an existing national security customer, capture their internal success metrics, and draft a 30/60/90-day success plan to achieve them, all in the same week. * Measurable example #2: A customer's analysts hit a blocking issue. You pull in Product, Engineering, and Solutions Architecture, get an answer or a fix path, and close the loop with the customer, all in the same day. * Measurable example #3: You surface an expansion opportunity on a customer call, validate it against CSQL criteria, and log it with the Account Director within the same day., We hire and grow against three leadership principles. They're the standards for how we operate, treat each other, and make decisions. * Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment - test, ship, measure, and iterate quickly. * Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end-to-end, and invest in getting better everyday. * Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one-team mindset - giving and receiving feedback to make the team stronger., By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.