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# Desktop Support Technician

- **Company:** NTT DATA, Inc.
- **Location:** Athens, GA, United States
- **Experience:** Experienced
- **Salary:** $62,400.0 - $72,800.0
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Design of User Interfaces, Human-Computer Interaction
- **Published:** October 30, 2026
- **Apply:** https://www.careerbuilder.com/job-details/desktop-support-technician-athens-ga--bde8c248-412a-4c8e-ae0d-a7d662bc2bed

## About the Role

Desktop Administration, Desktop Administration, Policy Development, Systems Administration/Management, Printers, Identify Issues, Desktop PC, Telephone Skills, User Interface/Experience (UI/UX), Corrective Action, * Typically requires 2-4 years relevant experience.

 * High School Diploma or equivalent.
 * Undergraduate degree or some college coursework preferred.
 * Strong knowledge of Windows operating system environment.
 * Solid client service skills.
 * A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
 * Ability to physically perform general office requirements.
 * Must be able to perform essential responsibilities with or without reasonable accommodations.
 * Significant travel including overnight domestic or international trips may be required.
 * Must have reliable personal transportation (Automobile)

## Description

* Individuals here have a well-rounded knowledge of the policies and procedures for their work area.
 * Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
 * They may make policy recommendations to their managers and be an escalation point for less experienced team members.
 * Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/ printers.
 * May respond to calls after normal business hours per leader instructions.
 * Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.
 * Identifies potential issues that could adversely impact end user experience and takes corrective action.