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# Veeva Vault CRM Techno-Functional Lead

- **Company:** Accenture
- **Location:** Wayne, PA, United States
- **Experience:** Expert
- **Salary:** $70,350.0 - $196,000.0
- **Contract:** Permanent contract
- **Skills:** Software Bug Management, Software Documentation, Data Warehousing, Identity and Access Management, Release Management, Salesforce.Com, Enterprise Application Integration, Veeva, VeevaVault
- **Published:** October 30, 2026
- **Apply:** https://www.financialjobbank.com/job.asp?id=3481042682&tx=JT9486TYT&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Minimum of 5 years of experience with Veeva CRM/Salesforce in a techno-functional role including some experience in Life Sciences/Pharmaceutical/Biotechnology industry
 * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Bonus Points if

 * Experience with Veeva CRM, Veeva Vault CRM, and Salesforce
 * Knowledge of HCP/HCO data, affiliations, targeting, consent, and engagement processes
 * Experience working in Agile delivery environments
 * Exposure to reporting, analytics, and commercial data ecosystems
 * Familiarity with enterprise integration patterns or middleware platforms

## Description

The Veeva Techno-Functional Lead is responsible for supporting the design, implementation, and enhancement of Veeva-based commercial solutions for pharmaceutical and life sciences organizations. This role combines functional understanding of pharma business processes with techno-functional expertise across Veeva CRM, Salesforce platform capabilities, integrations, data, and compliance.

The role works closely with Sales, Marketing, Medical Affairs, Commercial Operations, and IT teams to translate business requirements into effective, scalable, and compliant solutions while supporting delivery and ongoing improvements., * Lead techno-functional design and delivery support for Veeva CRM initiatives and enhancements.

 * Gather, analyze, and translate business requirements into functional specifications and solution designs.
 * Support solution design across business capabilities such as:
 * Account and Contact Management
 * Territory Management
 * Call Planning and Call Reporting
 * CLM / Approved Email
 * Events Management
 * Medical Inquiry
 * Sample Management
 * Consent and Compliance
 * Act as a key liaison between business stakeholders and technical teams.
 * Prepare business process flows, user stories, functional documentation, and solution design inputs.
 * Work with architects, developers, and integration teams on data, workflows, interfaces, and process improvements.
 * Support integration of Veeva CRM with systems such as: ERP, MDM, Data warehouses/lakes, Marketing platforms, Identity platforms, Veeva Vault
 * Ensure solutions align with compliance, data quality, security, and audit requirements.
 * Contribute to configuration vs. customization decisions for sustainable solutions.
 * Support testing, defect management, release planning, deployment, and hypercare activities.
 * Promote best practices, documentation standards, and delivery discipline across the team.

This is a hybrid role and will require three days per week in the office. Hiring locations: Chesterbrook, PA or Orlando, FL, Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.