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# Sr Microsoft Intune Engineer / SME - Level 300

- **Company:** Cognizant Technology Solutions Corporation
- **Location:** Foster City, CA, United States (Remote available)
- **Experience:** Expert
- **Salary:** $16,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Antivirus Softwares, Application Packaging, Application Testing, BitLocker Drive Encryption, System Center Configuration Manager, Windows API, Windows PowerShell, Azure Active Directory, Runbook, Software Deployment, EndPointSecurity, Firewalls (Computer Science), Microsoft InTune, Deployment Automation, U-Boot, Servicenow
- **Published:** October 30, 2026
- **Apply:** https://dejobs.org/x/x/432B39D365984D5BB0C10684CB98C7E4/job/

## About the Role

Experience: -6-7+ years in EUC / Endpoint Management with strong hands-on Microsoft Intune experience

## Description

We are looking for an experienced Microsoft Intune Engineer / SME to support Sedgwick's Global Endpoint Management environment. The resource should possess strong hands-on expertise in Intune administration, Windows Autopilot, application deployment, device compliance, endpoint security, Windows Update/Autopatch and complex endpoint troubleshooting.

The role requires the ability to independently manage L3 operational activities while also handling complex escalations, root-cause analysis, policy-level issues and modern endpoint-management engineering., * Administer and provide advanced troubleshooting for Microsoft Intune-managed Windows endpoints.

 * Manage and troubleshoot Windows Autopilot , including device registration, hardware hash, enrolment, provisioning, device naming and re-enrolment scenarios.
 * Support Autopilot deployment profiles, group tags and controlled deployment rings.
 * Configure, manage and troubleshoot Intune compliance policies, configuration profiles and endpoint-security policies .
 * Troubleshoot complex compliance issues involving Defender, BitLocker, Secure Boot, antivirus, firewall and Code Integrity .
 * Analyse device check-in, synchronisation, inactive-device and incorrect compliance-reporting issues.
 * Perform advanced troubleshooting of large-scale or recurring compliance issues and drive root-cause analysis.
 * Package, configure, test and deploy Win32 applications through Intune , including installation parameters, requirements, detection rules and deployment assignments.
 * Troubleshoot application installation, Company Portal and deployment failures.
 * Perform controlled application testing prior to wider production deployment and coordinate with security teams where endpoint controls affect deployment.
 * Manage and troubleshoot Windows Update / feature-update / Autopatch issues and analyse failed or stalled deployments.
 * Generate and analyse endpoint compliance, deployment and remediation reports.
 * Support SCCM/Intune co-management and troubleshoot issues across SCCM, Intune and related endpoint-management components.
 * Support the ongoing transition from traditional SCCM-based endpoint management towards Intune and Autopilot modern management. ,
 * Troubleshoot complex endpoint problems spanning Intune, Windows, Entra ID, Autopilot, Defender and SCCM .
 * Work with Microsoft/support vendors and internal Security, Identity, Application and local IT teams for complex technical issues.
 * Perform problem management and root-cause analysis for recurring endpoint-management incidents.
 * Develop and utilise PowerShell automation for Intune administration, reporting and repetitive operational activities.
 * Provide technical guidance and mentoring to L2/L3 engineers and contribute to operational documentation and runbooks.

Required Technical Skills

 * Microsoft Intune - Advanced/Expert
 * Windows Autopilot
 * Microsoft Entra ID / Entra Join
 * Intune Compliance Policies
 * Configuration Profiles
 * Endpoint Security / Microsoft Defender
 * BitLocker / Secure Boot
 * Win32 Application Packaging & Deployment
 * Company Portal
 * Windows Update / Autopatch
 * Windows 10/11 administration and troubleshooting
 * SCCM / Intune Co-management
 * PowerShell scripting and automation
 * Endpoint reporting and compliance analysis
 * Advanced incident troubleshooting and Root Cause Analysis
 * ServiceNow Incident / Problem / Change processes