> Markdown version of [/jobs/ext/4033128-it-demand-coordinator](https://www.wearedevelopers.com/jobs/ext/4033128-it-demand-coordinator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT DEMAND COORDINATOR - **Company:** Dollar General Corporation - **Location:** Goodlettsville, TN, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Software Documentation, Microsoft PowerPoint, Information Technology - **Published:** October 30, 2026 - **Apply:** https://dejobs.org/x/x/479C6392069442F3A95682AAB13E935D/job/ ## About the Role o Strong intake coordination, organization, and follow-through skills. o Ability to manage multiple requests and priorities simultaneously. o Excellent written and verbal communication skills. o Strong attention to detail and data accuracy. o Ability to coordinate effectively with cross-functional teams and stakeholders to gather information, confirm next steps, and support request readiness. o Proficiency in Microsoft Excel, PowerPoint, Word, and Teams. o Ability to review request information for completeness, accuracy, status, aging, and follow-up needs. o Customer-focused mindset with strong follow-through, accountability, and attention to request completion. Work Experience &/or Education o Associate degree or equivalent relevant experience in Business Administration, Information Technology, Business Operations, or a related field required; Bachelor's degree preferred. o Minimum 2 years of experience in business operations, IT coordination, project coordination, request tracking, or workflow management preferred. o Experience in administrative coordination, data entry, request tracking, customer service. ## Description o Prepare incoming technology requests and enhancement submissions for Account Leads by organizing intake details, required documentation, and request-readiness information. o Evaluate demand requests for completeness, required documentation, business context, and readiness for Account Lead review o Coordinate intake discussions with business stakeholders and IT partners to capture request details, clarify scope, and prepare information for Account Lead review. o Coordinate request routing to the appropriate technology, finance, and delivery partners for sizing, estimation, and evaluation. o Maintain intake queues and ensure requests progress through established workflows. o Provide status updates to stakeholders on pending and active requests. * Demand Tracking (30%) o Ensure data accuracy, completeness, and consistency across demand repositories. o Track requests through intake, readiness review, routing, and handoff to the appropriate evaluation or delivery owners. o Maintain intake status, aging, completeness, and routing information to support demand visibility. * Stakeholder Communication & Coordination (15%) o Coordinate discussions with business and IT partners for request-readiness. o Communicate documented updates, next steps, and follow-up items to stakeholders based on direction from process, portfolio, or delivery owners. o Escalate aging requests or missing information as appropriate. o Maintain collaborative working relationships that support timely intake completion, routing, and request readiness. * Process Support (15%) o Follow established intake procedures, documentation standards, and routing workflows as directed by process owners. o Identify missing information, data-quality issues, or routing gaps and escalate them to the appropriate owner for resolution.