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# Service Desk Technician

- **Company:** Kforce Inc.
- **Location:** Fort Worth, TX, United States
- **Experience:** Starter
- **Contract:** Contract
- **Skills:** Desktop Environments, Windows Desktop, Office365
- **Published:** October 30, 2026
- **Apply:** https://www.dice.com/job-detail/9e29400d-1a19-4f95-9475-04c6968362b3

## About the Role

* 2-3 years of Service Desk, Help Desk, Desktop Support, or similar IT support experience
 * Hands-on experience troubleshooting Windows environments and Microsoft 365 applications
 * General knowledge of hardware, software, and common IT support processes
 * Strong customer service and communication skills
 * Ability to prioritize multiple support requests and troubleshoot issues independently
 * Entry- to mid-level technical background with a willingness to learn and grow

## Description

Kforce has a client that is seeking a Service Desk Technician in Fort Worth, TX., * Service Desk Technician will provide Level 1 and Level 2 technical support to end users

 * Troubleshoot Windows-based systems, hardware, software, and connectivity issues
 * Support Microsoft 365 applications and general desktop environments
 * Respond to user requests and resolve technical issues in a timely, customer-focused manner
 * As a Service Desk Technician, you will document incidents, resolutions, and support activities
 * Escalate complex technical issues when appropriate