> Markdown version of [/jobs/ext/4033244-manager-enterprise-ops-insights](https://www.wearedevelopers.com/jobs/ext/4033244-manager-enterprise-ops-insights). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Manager, Enterprise Ops Insights

- **Company:** Delta Airlines
- **Location:** Atlanta, GA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Analysis, Python (Programming Language), SAS (Software), SQL Databases, Data Processing, Information Technology, Data Analytics
- **Published:** October 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d25187d2472d924a

## About the Role

* Is at least 18 years of age and has authorization to work in the United States.
 * Possesses a high school diploma, GED, or high school equivalency.
 * Embraces diverse people, thinking, and styles.
 * Consistently prioritizes safety and security of self, others, and personal data.
 * Proficiency in Python, SQL, SAS, and other data analysis tools.
 * Advanced skills in data manipulation and complex query development.
 * Strong background in statistical analysis, predictive modeling, and problem-solving.
 * Exceptional attention to detail ensuring data accuracy and compliance with FAA and internal standards.
 * Excellent communication skills (written and verbal) to present insights to both technical and non-technical audiences., * Bachelor's degree in a quantitative field (e.g., Data Analytics, Computer Science, Engineering, Statistics, Economics).
 * At least 5 years of relevant experience; or a Master's degree with at least 3 years of relevant experience

## Description

The Manager, Enterprise Ops Insights leads the team responsible for understanding operational performance, emerging risks, customer impacts, and opportunities for improvement. This leader serves as a partner to enterprise leaders, shaping how operational performance is measured, interpreted, and communicated to drive continuous improvement and a better customer experience. Success requires the ability to build a high-performing team, understand the breadth of the business, transform data into insights, and synthesize complex information in support of executive-level discussions to drive decisions and action., * Create and shape executive-level presentations that synthesize complex data and diverse stakeholder inputs into clear storylines, compelling visuals, and actionable insights

 * Develop individual contributors with strong critical thinking, analytical, executive presentation, storytelling, influencing, and problem-solving capabilities
 * Set a high standard for executive communication across the team, including storyline development, presentation structure, visual storytelling, and synthesis
 * Provide thought leadership on the drivers of operational performance, helping leaders distinguish signal from noise and focus on the issues that matter most
 * Build organizational capabilities that allow the team to anticipate evolving business needs and increase its impact on enterprise performance

What Success Looks Like

 * Enterprise leaders have a trusted, consistent view of operational performance and the issues that require attention
 * Executive communications distill complexity into concise, visually compelling narratives that enable effective decisions
 * Operations and Customer Experience have a more connected understanding of operational performance and customer impact, resulting in shared priorities
 * Set a high standard for executive communication across the team, including storyline development, presentation structure, visual storytelling, and synthesis
 * Create and shape executive-level presentations that synthesize complex data and diverse stakeholder inputs into clear storylines, compelling visuals, and actionable insights
 * Develop individual contributors with strong critical thinking, analytical, executive presentation, storytelling, influencing, and problem-solving capabilities
 * Provide thought leadership on the drivers of operational performance, helping leaders distinguish signal from noise and focus on the issues that matter most
 * Be sought out as a thought partner with business stakeholders, pressure testing assumptions while recognizing complex operational reality
 * Build organizational capabilities (leveraging AI and emerging technologies) that allow the team to anticipate evolving business needs and increase its impact on enterprise performance
 * Serve as a centralized liaison across divisions, developing relationships at all levels and fostering alignment and shared accountability
 * Manage large projects as well as day-to-day work of the team, prioritize effectively, and communicate accordingly with stakeholders