> Markdown version of [/jobs/ext/403345-it-supporter-engineer-fur-den-internen-it-support-koln](https://www.wearedevelopers.com/jobs/ext/403345-it-supporter-engineer-fur-den-internen-it-support-koln). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# IT-Supporter-Engineer für den internen IT-Support - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, User Administration
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=129091

## About the Role

Abgeschlossene informationstechnische Berufsausbildung Erste Berufserfahrung im IT-Support sowie ein gutes technisches Verständnis Gute Kenntnisse in Win10 sowie sicherer Umgang mit Ticketsystemen Analytisches Denkvermögen Gute kommunikative Fähigkeiten, Teamfähigkeit und Serviceorientierung

## Description

Annahme, Bearbeitung und Lösung von internen IT-Anfragen Erfassung der Anfragen im Ticketsystem, inkl. Priorisierung der Störungsmeldungen Zuständigkeit für die Benutzerverwaltung und die Erteilung von Zugriffsrechten Installation, Wartung und Konfiguration von Soft- und Hardware Verantwortung für die Inventarisierung und IT- Lagerverwaltung sowie Unterstützung bei der Beschaffung neuer Hard- und Softwarekomponenten


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