> Markdown version of [/jobs/ext/4033635-data-scientist-post-purchase-experience-tiktok-shop](https://www.wearedevelopers.com/jobs/ext/4033635-data-scientist-post-purchase-experience-tiktok-shop). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Data Scientist, Post Purchase Experience - TikTok Shop

- **Company:** Tiktok Inc
- **Location:** Seattle, WA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Systems, Data Visualization, Python (Programming Language), Standard Sql, Prompt Engineering
- **Published:** October 30, 2026
- **Apply:** https://www.careerbuilder.com/job-details/data-scientist-post-purchase-experience-tiktok-shop-seattle-wa--ba11f412-b613-483e-8d2e-cfd9562dac2f

## About the Role

Data Science, eCommerce, Business Model, Data Science, Sales, Online Shopping, Operational Support, Metrics, Risk Management, Time Management, * Proactively generate insights and data solutions for business partners to achieve the business goal; Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact . Minimum Qualifications:

 * At least 2 years of working experience in data science
 * Proficient in SQL, Python or R, and data visualization tools;
 * Expertise in at least one of the three areas: advanced measurement (e.g causal inference or systems with complex trade-offs), modeling, and optimization.

Preferred Qualifications:

 * A Bachelor s degree or above, majoring in quantitative field statistics is preferred;
 * E-commerce or online marketplace customer experience/post purchase experience is strongly preferred;
 * Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies;
 * To succeed in the role, you need to be a proactive, self-driven and impact-driven person;
 * Be able to work with cross-functional teams in a fast-paced environment.

## Description

About the team: Governance and Experience(GNE) Data Science team works closely with the GNE ops teams in each region, is aiming to support the GNE ops team to make TikTok shop a safe and trustworthy platform for customers, sellers and influencers. What you can get here is totally different from a pure shelf-based e-commerce business model. Join us, and let s change the way people shop online!, * Set up the metrics to measure governance and experience(GNE) operation activities, including management of risk, fraud and abuse, as well as experiences from sellers, customers and creators;

 * Responsible for justifying post purchase (Aftersales) strategy in a scientific way, work closely with the business teams to figure out the goals in both short term and long term;
 * Monitoring the key metric changes, and deep dive for the reason behind. Highlight the key insights to business partners with timely response