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# Support User-Helpdesk - Bonn

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Bonn, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Product Software Implementation Methods, Information Technology
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=358231

## About the Role

Abgeschlossene Ausbildung im IT-Bereich Erste Erfahrung im IT-Support wünschenswert Freundliches Auftreten und lösungsorientiertes Arbeiten Kenntnisse in Windows- und Office-Umgebungen

## Description

1st-Level-Support für interne Anwender Annahme und Bearbeitung von IT-Störungen und Anfragen Dokumentation von Lösungen im Ticketsystem Unterstützung bei Hardwarebereitstellung und Softwareinstallationen


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