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# Mitarbeiter/in im 1st Level-Support - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Information Technology
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=75501

## About the Role

Abgeschlossene informationstechnische Berufsausbildung im IT-Bereich Erste Berufserfahrung im Bereich Support Technische Affinität Sehr gute Kenntnisse im MS-Office-Paket Serviceorientierung sowie gute kommunikative Fähigkeiten

## Description

Annahme und Koordination von Störungen im 1st Level-Support Analyse und Behebung von Fehlermeldungen Bearbeitung von Kundenanfragen Zuweisung von Störungen an den 2nd und 3rd Level-Support Durchführung von Updates sowie Installation und Konfiguration von Software


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