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# IT Supporter/in 1st & 2nd Level - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Systems Integration, User Accounts
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=75511

## About the Role

Abgeschlossene Ausbildung zum Fachinformatiker (m/w) Systemintegration oder vergleichbare Qualifikation Fundierte Berufserfahrung im IT-Support Gute Englischkenntnisse Kunden- und serviceorientierte Arbeitsweise Flexibilität und Belastbarkeit

## Description

Identifizieren, Klassifizieren und Analysieren von Fehlermeldungen in Abstimmung mit den Fachbereichen Störungsbehebung sowie Dokumentation von aufgetretenen Fehlersituationen Aufrechterhaltung der Betriebssicherheit der Systeme Testen neuer Software-Versionen Verwaltung von Benutzerkonten


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