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# Junior Windows Server Engineer - W2

- **Company:** Pantheon Inc
- **Location:** The Woodlands, TX, United States
- **Experience:** Starter
- **Contract:** Contract
- **Skills:** Active Directory, Agile Methodology, Configuration Management Databases, Data Governance, Linux, Issue Tracking Systems, Windows Servers, Server Administration, Microsoft SharePoint, Information Technology, Nutanix, Servicenow, Vmware
- **Published:** October 30, 2026
- **Apply:** https://www.dice.com/job-detail/32b48b25-b864-40a2-a5df-7f60e8a373b0

## About the Role

* Basic Active Directory skills for accounts, passwords, and groups. Coursework counts.
 * Working knowledge of Windows Server
 * Hands-on IT experience in help desk, desktop support, or server administration
 * Experience working tickets in any ticketing system
 * Clear written and spoken communication, and comfort working with teams in other time zones
 * Strong organization when you're handling several requests at once
 * Ability to work onsite full time in Spring, TX

Preferred

 * One to two years in a similar support or admin role
 * Linux experience
 * VMware or Nutanix experience
 * ServiceNow experience
 * SharePoint administration
 * CMDB or data governance experience
 * Familiarity with Agile ways of working

## Description

* Manage user access in Active Directory. You create accounts, reset passwords, and update group memberships.
 * Watch the team's shared inbox and ticket queue. Respond to requests and route each one to the right person.
 * Triage incoming issues, judge how serious they are, and escalate to engineers when needed.
 * Join SWAT calls and outage bridges during business hours, about one or two a week. You find the right local contacts and keep teams focused on the fix.
 * Handle minor server fixes and routine maintenance on Windows servers, such as scheduling and checking patches.
 * Create and track change requests that follow the team's change management steps.
 * Coordinate with teams around the world, including a partner team in Kuala Lumpur.
 * Keep documentation current, including procedures, knowledge articles, and lessons learned.
 * Support data cleanup work, including configuration management database (CMDB) records, SharePoint sites, and software license tracking.