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# IT-Techniker Servicedesk - Leverkusen

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Leverkusen, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Databases, Computer Literacy, Dynamic Host Configuration Protocol, Domain Name System (DNS), Microsoft Office, Information Technology
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=298761

## About the Role

Erfolgreich abgeschlossene Berufsausbildung im IT-Bereich oder vergleichbare Qualifikationen Berufserfahrungen im 1st und 2nd Level Support Kenntnisse im Microsoft-Umfeld (Windows, MS-Office und Active Directory) Grundlegende Netzwerkkenntnisse in DHCP, TCP/UDP sowie in DNS Kommunikationsstärke, eine kundenorientierte und lösungsorientierte Arbeitsweise Hohe technische Affinität

## Description

Direkter Ansprechpartner für Serviceanfragen, inkl. Weiterleitung von Störungen an die entsprechenden Fachabteilungen Verantwortung für die Installation, Inbetriebnahme, Upgrade und Wartung von Hard- und Software beim Kunden vor Ort Aufbau bzw. Umzug von Arbeitsplatzumgebungen Dokumentation und Nachverfolgung aller Bearbeitungsschritte Pflege und Dokumentation der Datenbank Vorbereitung und Unterstützung von IT - Projekten


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