> Markdown version of [/jobs/ext/4034627-crm-architect](https://www.wearedevelopers.com/jobs/ext/4034627-crm-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# CRM. Architect

- **Company:** Hike Medical
- **Location:** San Francisco, CA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Customer Data Management, Salesforce.Com, Systems Integration, Data Layers
- **Published:** October 30, 2026
- **Apply:** https://startup.jobs/revenue-operations-lead-hike-medical-8790193

## About the Role

* 5+ years in revenue, sales, or business operations, with real ownership of the systems
 * Deep Salesforce expertise: you have implemented and administered it, not just used it. Certifications a strong plus
 * A track record you can show: implementations you led, stacks you built, processes you designed, and what changed because of them
 * You have built revenue infrastructure from an early stage, not just maintained a mature one
 * Strong analytical instincts: you turn messy data into forecasts and decisions
 * Fluent in modern revenue tooling and comfortable putting AI to work on ops, enrichment, and analysis
 * Hands-on. If you haven't been in a CRM building something yourself in two years, this is not your job
 * Healthcare, medtech, or DME experience is a plus, not a requirement. Hunger to learn the market is required
 * In person in San Francisco

## Description

1. Own CRM. Architect and implement it properly, not patch it. Data model, objects, validation, automation, permissions, and integrations. You are the admin, the architect, and the person who decides what "clean" means. If the org has drifted, you fix it. Where it's greenfield, you build it right the first time.
 2. Build the revenue stack and the data layer. CRM is the core, but it doesn't stand alone. Own the tooling around it - enrichment, sequencing, dialers, CPQ, BI, and the integrations that keep them in sync. Kill what doesn't earn its seat. Make sure every system writes back to one source of truth.
 3. Design the process and the insight. Lead routing, territory, stage definitions, deal desk, forecasting cadence, and comp operations. Then turn all of it into reporting the team actually uses - pipeline health, conversion by stage, rep performance, forecast accuracy. Numbers, not vibes.

What you will do

 * Own the end-to-end Salesforce implementation: data model, automation, integrations, and hygiene
 * Build and administer the full revenue tech stack across sales, marketing, and CS
 * Design and run the forecasting process leadership uses to plan
 * Define lead routing, territories, stage gates, and deal desk workflow
 * Operate compensation plans and quota tracking, and keep them accurate to the dollar
 * Build reporting and dashboards that make the funnel legible from top to bottom
 * Keep CRM data clean enough that every number in the business traces back to it
 * Partner with sales, marketing, finance, and CS so their systems talk to each other
 * Instrument new motions as we launch them - new channels, new segments, new products, * A revenue motion that already works. You build the system under a fire, you don't start one
 * Direct line to leadership and a seat in go-to-market strategy, not a back-office function
 * Total ownership of the systems the whole company runs on
 * Clear path to a Head of / Director of RevOps scope as the org scales
 * Top-of-market comp