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# Professional Services Consultant

- **Company:** Fortra, LLC
- **Location:** Spain, GA, United States
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Microsoft Azure, Cloud Computing, CompTIA Security+, Computer Programming, IBM DB2, Linux, File Transfer, PostgreSQL, Microsoft SQL Server, MySQL, Software Deployment, Software Systems, SQL Databases, Scripting, Google Cloud, Containerization, Data Analytics, Docker
- **Published:** October 30, 2026
- **Apply:** https://www.careerbuilder.com/job-details/professional-services-consultant-duluth-ga--c9fdaedf-a56f-4d0f-afb8-8890e4ce28c4

## About the Role

Professional Services, Consulting, Professional Services, Consulting, Willing to Travel, Team Player, Customer Satisfaction, Communication Skills, Cross-Functional, Customer Training, * Experience with Managed File Transfer (MFT) products and/or scripting.

 * Programming experience.
 * CISSP or other cybersecurity certifications.
 * Experience with Linux and Windows environments; IBM platform experience is a plus.
 * Cloud platform experience, including AWS, Microsoft Azure, and/or Google Cloud Platform (GCP).
 * Containerization experience, such as Docker.
 * SQL experience, including proficiency with Microsoft SQL Server, MySQL, PostgreSQL, and DB2.
 * Strong analytical skills with the ability to interpret data and provide actionable insights and recommendations.
 * Excellent organizational, written, and verbal communication skills.
 * Experience collaborating with internal stakeholders, including Development, Support, Sales, Pre-Sales, and Project Management teams, as well as external stakeholders such as IT Managers, System Administrators, Project Leaders, and Project Managers.
 * Proven ability to work effectively in collaborative team environments and contribute to shared goals and business objectives

## Description

We are seeking a collaborative and experienced Professional Services Consultant to join our Services team. In this role, you will work closely with cross-functional teams and directly with customers to deploy Fortra's software solutions in the field. Your ability to build strong partnerships, drive successful implementations, and adapt to diverse customer environments will be essential. This role requires extensive travel and occasional delivery of formal training sessions to customers and partners, highlighting your excellent communication and consulting skills to ensure customer satisfaction and project success.

While our company operates remotely, our current hiring strategy is focused on building talent community in Barcelona

WHAT YOU'LL DO

 * Deliver customer training to ensure clients can take full advantage of product features and functionality.
 * Deliver professional services to support successful product implementations and customer outcomes.
 * Provide training and enablement for Fortra business partners so they can effectively deliver technical services and support to their customers.
 * Conduct product demonstrations and proof-of-concept (POC) engagements for prospective customers, showcasing how our solutions address business challenges and requirements.
 * Assess customer training and consulting needs and partner with Sales to develop quotes and Statements of Work (SOWs) for services engagements.
 * Support and enhance the Customer Lifecycle process, continuously identifying opportunities to improve the customer experience.
 * Provide feedback and enhancement recommendations to the R&D team to help improve products and expand market opportunities.
 * Travel regionally as needed (less than 20%) to support customer implementations and software deployments.
 * Occasionally work outside normal business hours to support customer requirements when necessary.
 * Create and maintain knowledge base articles, technical tips, and best practices as needed.
 * Consistently conduct yourself in a professional manner and adhere to all Fortra policies and procedures.
 * Demonstrate a high level of integrity, honesty, and customer service in all interactions with employees, prospects, partners, and customers.