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# Maintenance Administrator

- **Company:** North London Windows LTD
- **Location:** London, UK
- **Salary:** £25,420.0 - £27,000.0
- **Contract:** Permanent contract
- **Skills:** Databases, Desktop Computing, Electronic Mailing, Microsoft Office, Data Logging
- **Published:** October 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d240d53edf87c102

## About the Role

* Previous experience in an administration, customer service or maintenance-related role is desirable
 * Excellent telephone and email communication skills
 * Strong organisational and time-management skills
 * Confident dealing with customers and handling complaints professionally
 * Good attention to detail
 * Able to work independently and as part of a team
 * Comfortable using computers and Microsoft Office
 * Proactive, reliable and able to prioritise work in a busy environment
 * A professional and friendly approach

This is a varied role for someone who enjoys organisation, customer service and problem-solving, and who can manage multiple tasks while ensuring customers and maintenance issues are dealt with promptly and efficiently.

## Description

We are looking for a reliable and organised Maintenance Administrator to join our team. The role involves providing day-to-day administrative and customer service support, ensuring maintenance requests, appointments and enquiries are dealt with efficiently and professionally., * Answering incoming telephone calls and responding to emails from customers, contractors and other relevant parties

 * Booking and arranging property surveys, inspections and maintenance/service visits
 * Liaising with tenants, customers, contractors and suppliers to arrange appointments and provide updates
 * Logging and managing maintenance requests and ensuring jobs are followed up through to completion
 * Chasing outstanding payments and invoices where required
 * Dealing with customer complaints and resolving issues in a professional and helpful manner
 * Following up on outstanding jobs, appointments and queries
 * Keeping records and databases up to date
 * General administration and data entry
 * Communicating with contractors and arranging access to properties when required
 * Prioritising tasks and managing a busy workload effectively
 * Providing general support to the maintenance team and assisting with other administrative duties as required