> Markdown version of [/jobs/ext/403731-mitarbeiter-in-im-1st-level-support-wesseling](https://www.wearedevelopers.com/jobs/ext/403731-mitarbeiter-in-im-1st-level-support-wesseling). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Mitarbeiter/in im 1st Level-Support - Wesseling

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Wesseling, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Information Technology
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=64561

## About the Role

Abgeschlossene Berufsausbildung im IT-Bereich Erste Berufserfahrung in einer technischen Service Hotline Technische Affinität Sehr gute Kenntnisse im MS-Office-Paket Sehr gute kommunikative Fähigkeiten sowie dienstleistungsorientierte Arbeitsweise

## Description

Annahme und Koordination von Störungen im 1st Level-Support Technische Analyse von Fehlermeldungen Unterstützung der Anwender bei der Behebung von Störungen im MS-Office-Paket Zuweisungen von Störungen an den 2nd und 3rd Level-Support Dokumentation


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