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# IT-Support-Specialist - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Office Suite, Information Technology
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=342511

## About the Role

Abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Qualifikation Erste Erfahrungen im IT-Support oder Helpdesk wünschenswert Sicherer Umgang mit Windows-Betriebssystemen und Office-Anwendungen Kommunikationsstärke und Serviceorientierung Gute Deutsch- und Englischkenntnisse

## Description

Annahme und Bearbeitung von IT-Anfragen im 1st- und 2nd-Level-Support Installation, Konfiguration und Wartung von Hard- und Software Fehleranalyse und -behebung bei technischen Problemen Dokumentation von Supportfällen und Erstellung von Benutzeranleitungen Unterstützung bei der Einführung neuer IT-Systeme und Technologien


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