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# IT Operations EMEA - End User Computing Team Lead

- **Company:** Atlas Copco
- **Location:** Antwerpen, Belgium
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, Microsoft Azure, BitLocker Drive Encryption, Information Technology Operations, Microsoft Office, System Center Configuration Manager, Virtual Desktops, Windows PowerShell, User Environment Management, Microsoft InTune, Deployment Automation
- **Published:** October 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fec9b4bcfe79188c

## About the Role

You have knowledge and proven experience in the below technologies.
*

 + Microsoft System Center Configuration Manager/Microsoft Endpoint Configuration Manager
 + Intune & Mobile Device Management
 + Windows 11
 + Office 365
 + Client hardware
 + Managing Antivirus software. Microsoft Defender is a plus
 + Scripting - Powershell
 + PC Imaging deployment & more specific Autopilot
 + Bitlocker
 + General Active Directory knowledge required to support Pc's and users:
o Group policies
o User & PC objects
o Logon scripts

 + Printers Azure Virtual Desktop
+

 * Build the experience and knowledge of leading teams.
 * Strong customer focus.
 * High focus on impactful and customer-oriented communication.
 * Strong Technical Background in End User Computing : SCCM, Intune,
 * Comfortable with working in a highly matrix global environment
 * Business acumen and internal knowledge of policies
 * Comfortable with working in a highly matrix global environment
 * Ability to implement standards and operating metrics., Leadership and people management skills.
 * A customer centric individual who understands customers' needs and seeks to fulfil or exceed expectations
 * A person that takes ownership
 * A team player and natural diplomat who interacts and unites team members, customers, all stakeholders
 * A quality minded influencer that comes with solutions to make things happen and who can transform his mission into strategy, turn the strategy into action
 * A methodical and structured achiever who can plan, organize, prioritize, assess, adapt

and deliver the promise

 * A resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self-sufficiency
 * An innovative "there is always a better way" person with a positive, flexible and responsive mindset who embraces and promotes the digital transformation.
 * Open-minded with a global mindset, curious to understand and learn new perspectives

 - A person who complies with our DNA => Commitment - Interaction - Innovation

## Description

* Support the people in the team to develop their full potential.
 * Drive a culture of lifelong learning. Develop the knowledge and capabilities of your team and team members.
 * Ensure incidents & standard service requests are handled and resolved according to the agreed SLA's.
 * Guarantee the change process for EUC scope in the region.
 * Guarantee the stability & compliance of the service by implementing and maintaining pro-active monitoring and performing regular health checks.
 * Document and follow up on known issues.
 * Report quality issues on the solutions you need to support to the solution owners and specialist in the region.
 * Work closely together with the Solutions & Architecture team to onboard the support of new solutions and partners. To drive pro-activity and automation to ensure incidents are prevented and the service remains healthy and compliant.
*