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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Systems Specialist Applications Housing - **Company:** Sheffield City Council - **Location:** Sheffield, UK - **Salary:** £44,253.0 - £47,665.0 - **Contract:** Temporary to permanent - **Skills:** Data Analysis, Business Software, Business Systems, Information Systems, Databases, System Configuration, Relational Databases, Document Management Systems, Systems Analysis, Software Engineering, SQL Databases, Sql Optimization, Advanced Reports - **Published:** October 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ead52162f0b95179 ## About the Role We're looking for someone who combines strong technical capability with excellent analytical and communication skills., * Experience in data analysis, including working with large volumes of customer, operational and financial data * Experience using data visualisation tools and developing interactive dashboards that allow users to self-serve information * Strong analytical, investigative and problem-solving skills * Experience engaging with stakeholders to understand requirements and deliver practical solutions * Experience with advanced reporting skills. In particular, SQL would be highly beneficial and will support effective delivery in this position Housing and NEC Experience This role will have a strong emphasis on Housing services and the NEC implementation. Candidates with knowledge and practical experience of Housing processes will be at a distinct advantage. Familiarity with NEC Housing, relational databases and SQL will support effective delivery in this position. ## Description The service supports the Neighbourhoods Services Directorate by maintaining its line-of-business applications and providing a support service to ensure the applications are enablers to business change and service improvement. The team currently supports: * NEC Housing * Info@Work (NEC DM Housing) * APP (Flare) Housing / Civica CX * Confirm * Total Mobile * Idox / Uniform These applications support housing management, repairs, property services, customer engagement, mobile working, regulatory functions and critical operational processes relied upon daily by services across the Directorate. Be Part of Digital Transformation As part of ICT & Digital Innovation, you will contribute to ongoing programmes that improve how services are delivered through smarter use of technology, automation, data and digital solutions. You'll have opportunities to develop your skills, contribute to service improvements and help shape the future of digital service delivery across the Council. What You'll Be Part Of The Digital Applications Team provides technical expertise, application support and service improvement across the Neighbourhoods Services Directorate. We work closely with operational services, suppliers and colleagues across ICT & Digital Innovation to ensure applications remain secure, effective and aligned with business needs. The team provides: * Application Support and Administration * Systems Analysis and Problem Resolution * Data Analysis and Reporting * Digital Service Improvement * Supplier and Stakeholder Engagement * Management Information and Dashboard Development * Application Development and Configuration Support About the Role We are seeking to appoint an outstanding Information Systems Specialist for the Digital Applications Team. We are looking for an individual who possesses strong operational leadership, technical expertise and analytical skills to support Information Systems Officers and wider team members in delivering an innovative problem-solving service that supports front-line critical services. Working closely with service users, suppliers and stakeholders, you will help maintain, develop and improve key business systems while ensuring data is used effectively to support operational performance and strategic decision-making. In this role you will: * Extract and explore data confidently and accurately using SQL and other tools as required * Analyse the root cause of system problems and work to resolve them * Support first-line help desk colleagues by investigating queries and delivering recommendations supported by analysis * Design, build and maintain interactive dashboards and reporting solutions * Communicate with colleagues to gather requirements and understand business challenges or service-specific issues * Support service improvement initiatives and system enhancement projects * Contribute to the ongoing development and optimisation of business-critical applications * Provide specialist technical support and administration for NEC Housing and NEC Document Management, including system configuration, security, business processes and application support * Provide advanced SQL expertise, developing, reviewing and troubleshooting complex queries to support data analysis, reporting, incident investigation and controlled data correction * Maintain detailed technical knowledge of relational database structures and the relationships between key Housing, tenancy, property, repairs and document management data within NEC Housing and NEC Document Management * Review, test and implement supplier-provided fixes, database scripts, upgrades and product releases in accordance with testing and change management processes * Act as the technical lead for complex application, database and integration issues, working with suppliers, service representatives and ICT colleagues to identify and implement sustainable solutions