> Markdown version of [/jobs/ext/4042906-information-governance-officer](https://www.wearedevelopers.com/jobs/ext/4042906-information-governance-officer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Governance Officer - **Company:** iWork Recruitment Limited - **Location:** Derby, UK - **Salary:** £46,051.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Office, Data Processing - **Published:** October 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=490efb7b0959448c ## About the Role We're looking for a proactive, analytical and discreet individual who can handle sensitive information responsibly and communicate clearly with colleagues and members of the public., * Experience in information governance, data protection, information rights or a comparable records and compliance role * Working knowledge of the UK GDPR, Data Protection Act 2018, Freedom of Information Act 2000 and Environmental Information Regulations 2004, which form part of the council's published information governance framework * Experience coordinating subject access requests or other information requests, including gathering records and preparing responses * Confidence reviewing sensitive documents, identifying information requiring further consideration and applying redactions appropriately * Strong written communication skills, with the ability to explain decisions and complex information clearly * Excellent attention to detail, including maintaining accurate records and checking information before disclosure * Good organisational skills, with the ability to manage several cases and competing deadlines * Good IT skills, including confidence using Microsoft Office, electronic records and relevant case management systems * A professional approach to confidentiality, with the judgement to recognise risks and seek specialist guidance * Eligibility to work in the UK and the ability to provide employment references and complete the required pre-employment checks, * Information governance, data protection or information rights casework experience preferred * Local authority or public-sector experience would be advantageous, Relevant qualifications or training in data protection, information rights or records management would be advantageous. Any mandatory qualifications are to be confirmed by Derby City Council. ## Description We're recruiting an organised and detail-focused Information Governance Officer to support Derby City Council with information requests, data protection enquiries and the responsible handling of sensitive information. The council's Information Governance service manages information rights requests, advises internal teams and supports responses to regulatory enquiries and complaints. You'll work closely with colleagues across council services, helping gather information, review records and prepare clear responses while maintaining confidentiality and accurate case documentation. About the Role: As Information Governance Officer, you'll support the coordination and processing of information requests, balancing access to information with the protection of personal and confidential records. The role requires sound judgement, strong written communication and the ability to manage competing deadlines. You'll help colleagues understand information-handling requirements, identify concerns and escalate complex matters for specialist advice. What you'll be doing: * Managing allocated subject access and other data rights requests, coordinating relevant records and supporting appropriate responses to individuals * Processing Freedom of Information and Environmental Information requests, clarifying requirements, gathering information and monitoring applicable deadlines * Supporting decisions about disclosure, identifying information that may require withholding and seeking guidance on relevant exemptions or exceptions * Reviewing documents and applying appropriate redactions, helping protect third-party personal information and recording the reasons for disclosure decisions * Assisting with complaints, internal reviews and Information Commissioner's Office enquiries, gathering supporting evidence and maintaining clear records of actions taken * Providing practical guidance to colleagues on information handling, including confidentiality, information sharing and records management, in line with council procedures * Supporting publication and transparency activities, helping maintain information made available through the council's publication scheme and disclosure arrangements * Maintaining accurate case logs and correspondence, recording progress, outstanding actions and decisions * Working collaboratively with service teams, following up information requests, resolving queries and escalating delays * Contributing to process improvements, identifying opportunities to strengthen accuracy, consistency and the experience of people requesting information, * Can you describe your experience handling subject access, Freedom of Information or Environmental Information requests? * Please give an example of how you reviewed sensitive records, identified information requiring redaction and maintained an accurate record of your decisions, without including confidential details * Please confirm your current location, your ability to attend the Council House in Derby as required and your availability to start on 26 October 2026