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# Change Manager Consultant

- **Company:** Keystone Solutions
- **Location:** Brussel, Belgium (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Control Objectives for Information and Related Technology (COBIT), Cyber Security, Information Systems, Servicenow
- **Published:** October 12, 2026
- **Apply:** https://www.adzuna.be/details/5925495242

## About the Role

* Master degree or equivalent by experience.
 * At least 8 years of relevant experience in Organizational Development.
 * In-depth knowledge of ITIL and COBIT processes.
 * Knowledge of IT Service Management Service Now.
 * Experience with production resilience procedures: IT DRP, BCP, HA.
 * IT/Business relations and management of production operations.
 * Understanding of quality standards, IT security, and cyber security.
 * Ability to develop and adapt processes and define relevant performance indicators.
 * Organizational and analytical ability.
 * Excellent oral and written communication skills.
 * Collaboration and teamwork skills.
 * Resilience and ability to inspire others and generate engagement.
 * Fluency in Dutch, French, and English (fluent, good, or not required).

## Description

The Change Manager consultancy mission is offered by Keystone Solutions for a client in Brussels. As a Keystone Solutions consultant, you will represent our values and expertise while working on-site at the client, delivering impactful change management services.Responsibilities:

 * Manage changes from submission to closure, ensuring minimal impact for business operations.
 * Protect the information system by ensuring changes do not introduce unacceptable risks.
 * Detect conflicts between changes and propose optimal production transition dates.
 * Implement and continuously improve the change management process within operational teams.
 * Ensure the quality of change requests and compliance with notice deadlines.
 * Monitor change requests throughout their lifecycle.
 * Organize and/or participate in Change Advisory Board (CAB) review bodies.
 * Communicate the list of changes and associated risks to stakeholders.
 * Ensure compliance with the change management process.
 * Act as the referent for process changes and share best practices.
 * Qualify changes and ensure objects of change are tested and validated.
 * Assess risks and ensure alignment with group rules.
 * Describe and test rollback procedures when necessary.
 * Accompany change through all stages and conduct Post Implementation Reviews (PIR).
 * Identify potential conflicts and determine suitable production transition dates.
 * Record and communicate changes to stakeholders and management.
 * Develop statistics on changes made.
 * Proactively improve the change management process and associated indicators.
 * Provide support in the use of the change management tool., * Consultancy Nature: You will work on-site as a Keystone Solutions consultant, bringing our values to every engagement.
 * Dynamic Projects: Experience a variety of challenges across different client environments.
 * Turbo-Charged Learning: Accelerate your professional development and broaden your expertise.
 * Skyrocketing Ambition: Grow your career within a supportive and ambitious framework.
 * Values: Being a K-Stone means embodying our core values in every mission.