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# Development Support Manager

- **Company:** L&Q
- **Location:** Manchester, UK
- **Salary:** £44,279.0 - £49,230.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Computer Literacy, Microsoft Office, Power BI, Performance Monitor
- **Published:** October 15, 2026
- **Apply:** https://www.cv-library.co.uk/job/225722024/Development-Support-Manager

## About the Role

* Good analytical skills, with the ability to interpret, quantify and summarise information from multiple sources and distinguish key facts, concerns and issues relevant to L&Q and its operations
 * Experience using PowerBI, Excel or similar data visualisation tools
 * Experience reviewing practice and procedures in housing, construction or a similarly challenging business environment
 * A demonstrable track record of engaging with stakeholders at different levels to incorporate their views into business reporting, practice reviews and/or strategy development
 * Ability to provide solutions and strategies to deal with poor performance and non-compliance
 * A demonstrable track record of collaboration, negotiation and influencing stakeholders
 * Excellent written and oral communication skills
 * Strong project co-ordination skills, with the ability to multitask and meet deadlines
 * A good understanding of value for money in relation to quality services
 * A commitment to providing high levels of customer satisfaction
 * Computer literacy, with a good proven competency in MS Office
 * Desirable: understanding or experience of working in the social housing or homebuilding sectors
 * Desirable: experience of managing people
 * Desirable: good knowledge of the sector policy environment

## Description

L&Q is one of the UK's largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of.

 * Want to be the person our New Homes teams rely on to understand how we're really performing?
 * As Development Support Manager, you'll lead the performance reporting and analysis function for our New Homes teams, making sure our reporting is accurate, robust and genuinely useful to the people who depend on it.
 * Our New Homes teams need clear, trusted performance insight to deliver well, so we need a skilled reporting and analysis specialist who can turn data into practical recommendations and keep improving how we work.
 * You'll report to the Head of Performance and Policy, working closely with Growth, Delivery, Sales, Marketing and the wider Performance Team.

If this sounds like you, we would love for you to apply!

Your impact in the role:

 * Provide a high quality performance reporting and analysis function to our New Homes teams, keeping reporting accurate and robust
 * Manage the sharing of reporting on the division's performance, working with operational managers and staff to improve data insight
 * Work with the Head of Performance & Policy and the Director of Customer and Quality to design and implement improved reporting and practice changes
 * Track and learn from best practice within and beyond the sector, evaluating its relevance to the Development and Sales division and making recommendations
 * Contribute to the control of budgets within the function and to meeting the divisional business plan
 * Keep health and safety, regulatory and governance compliance in place for your area, along with the records, systems and risk controls that support it
 * Collaborate with directorate colleagues and across the business, including Growth, Delivery, Sales, Marketing and the wider Performance Team, on changes and improvements to key practice and performance reporting
 * Your work will give our New Homes teams reliable insight to act on, supporting the divisional business plan and helping us keep improving performance