> Markdown version of [/jobs/ext/4046337-windows-engineer-stevenage](https://www.wearedevelopers.com/jobs/ext/4046337-windows-engineer-stevenage). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Windows Engineer - Stevenage - **Company:** Tatton Recruitment - **Location:** Stevenage, UK - **Salary:** £48,393.0 - **Contract:** Temporary contract - **Skills:** Microsoft Access, Microsoft Windows, Active Directory, Software Applications, Configuration Management, Identity and Access Management, Windows Servers, Networking Basics, Network Administration, Virtualization Technology, Windows Services - **Published:** October 10, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5922026816 ## About the Role * Must hold DV clearance. * Experienced Windows Engineer with generalist capability across Infrastructure and Workplace environments. * Hands-on skills and in-depth expertise across Windows Server, Windows OS, desktop applications, virtualisation platforms including VDI, storage solutions, Active Directory and access management. * Knowledge of networking principles and excellent troubleshooting skills. ## Description * Provide operational BAU support, administration and configuration management across Infrastructure and Workplace Windows environments on restricted-secret and above networks. * Maintain a good working knowledge of the business IT environment. * Plan and coordinate maintenance and patching across Windows environments on restricted-secret and above networks. * Access and implement changes to the restricted Windows environment while ensuring minimal operational disruption. * Create, maintain and audit inventory information and asset registers as required. * Create, maintain and review comprehensive, high-quality documentation, including standard problem-resolution and fix documentation, and keep technical knowledge bases up to date. * Resolve incidents related to Windows services across restricted-secret and above networks in line with agreed SLAs and escalation processes. * Provide Tier 2 and Tier 3 support for Windows-related issues and problem resolution, including incident response, investigation and remediation within SLA timeframes. * Coordinate with incident and technical managers and follow incident-management processes during high-severity incidents. * Identify root causes of recurring incidents and assist with implementing long-term solutions. * Participate in lessons-learned activities, conduct root-cause analysis and document findings as part of continuous improvement. * Ensure incidents and requests assigned to the team queue are updated and closed in accordance with SLAs. * Stay current with developments in Windows technologies, products, practices and trends. * Support monitoring and alerting across restricted-secret and above networks; respond proactively to alerts and implement threshold- and health-based remediation as appropriate. * Monitor and optimise network and server performance, security and backups. * Ensure compliance with security guidance and best practice in line with adopted security postures. * Liaise with agreed third-party service providers for assistance, technical support, troubleshooting and network management, and provide them with technical guidance. * Bring key issues, changes and topics to service meetings for discussion. * Participate in cross-functional team collaboration as required. Technologies: * Active Directory * Support * Network * Security * Windows * Incident Management