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# IT Support Engineer

- **Company:** IMT Resourcing Solutions
- **Location:** Barnwood, UK
- **Salary:** £40,000.0 - £60,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Cloud Computing, Microsoft Management Console, Hypervisor, Windows Servers, Virtualization Technology, Microsoft InTune, Information Technology, Laptops, Nutanix, Veeam, Vmware
- **Published:** October 15, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5925631605

## About the Role

* Experience in a similar IT support / helpdesk role
 * Working knowledge of Active Directory and Windows 11
 * Basic experience of Windows Server (2016, 2019 and/or 2022)
 * Demonstrable hardware support experience (PCs, laptops, printers, multi-function devices)
 * Strong general knowledge of IT systems and troubleshooting
 * Full UK driving licence
 * Desirable:
 * Experience with Veeam
 * Experience with Microsoft Intune
 * Some virtualisation exposure (VMWare, Hypervisor, Nutanix)

## Description

* Respond to user queries, incidents and issues via the IT helpdesk, email and phone
 * Support internal users with software, hardware and service requests across UK and global offices
 * Prioritise and manage multiple open support cases at any given time
 * Administer Active Directory: user account creation, modification and removal, computer management, security and access rights
 * Build and configure hardware for new users and provide initial system training
 * Assist colleagues in the wider IT team during peaks in workload within the IT service/support area
 * Produce clear technical communication and reports where required

Technologies:

 * Active Directory
 * Hardware
 * Support
 * Microsoft Intune
 * Security
 * VMware
 * Veeam
 * Windows
 * Cloud, We are a leading organization hiring an IT Support Technician to provide first-class support to users across the business in Cinderford. This role offers the opportunity to be a key part of our IT function, resolving issues, improving user experience, and supporting a modern Windows-based environment. Join our established IT team to work with a broad range of technologies while supporting users across UK and global offices. We provide opportunities for technical skills development, and the role includes office-based work with some UK and occasional overseas travel.