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# ICT Systems Lead

- **Company:** The Campbell Clinic
- **Location:** Nottingham, United Kingdom
- **Experience:** Expert
- **Salary:** £28,470
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Macintosh Computers, Business Software, Business Process Modeling, Cyber Security, Computer Networks, Cloud Services, Software Troubleshooting, Information Technology, User Accounts
- **Published:** October 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c8e3f66f80112c91

## About the Role

You'll have experience in an IT support or systems administration role, with a practical, proactive approach to problem-solving and a genuine interest in making technology work better.

You'll ideally bring:

 * Working knowledge of Microsoft 365 administration and cloud services.
 * Experience supporting Windows, Mac and mobile devices, hardware and business software.
 * An understanding of computer networks, cyber security and information governance.
 * Strong organisational and analytical skills, with the ability to manage competing priorities.
 * Excellent communication skills and the confidence to support colleagues with varying levels of technical knowledge.
 * A collaborative mindset and an interest in mentoring and developing others.

You'll be comfortable taking ownership, spotting opportunities for improvement and keeping up to date with emerging technologies, including the opportunities and risks associated with AI., * Experience in IT support or systems administration, with working knowledge of Microsoft 365, cloud services, hardware and business software.

 * Strong troubleshooting, analytical and problem-solving skills, with the ability to manage competing priorities.
 * Excellent communication skills, a proactive approach and the ability to provide technical guidance and mentor an apprentice.
 * Knowledge of cyber security, data protection and information governance.
 * You have what it takes to BE HERE - alignment to our company values.

## Description

* Lead our IT systems: Maintain and optimise hardware, software, cloud services, devices and technology infrastructure.
 * Keep things running: Provide responsive technical support, troubleshoot issues and minimise disruption to clinical and operational teams.
 * Manage Microsoft 365: Support user accounts, licences, permissions and services, working alongside our external IT providers.
 * Strengthen security: Support cyber security, data protection, information governance and Cyber Essentials compliance.
 * Drive improvements: Identify opportunities to improve systems, streamline processes and introduce effective technology solutions.
 * Support and develop: Provide day-to-day technical supervision and mentorship to our IT Solutions Technician Apprentice, helping them build their skills and confidence.
 * Work collaboratively: Build strong relationships with colleagues, suppliers and external IT partners, providing clear guidance and training where needed., * Experience supporting macOS, mobile devices and specialist business software.
 * Understanding of Cyber Essentials and experience contributing to IT projects, system improvements or technology implementations.
 * An interest in emerging technologies, including AI, and continuous professional development.