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# EUC / Deskside Support Engineer - L1

- **Company:** Celtic Management Services
- **Location:** Linz, Austria
- **Experience:** Experienced
- **Salary:** €35,000.0 - €56,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, IMac, Data Migration, Desktop Computing, Virtual Private Networks (VPN), Microsoft Office, System Center Configuration Manager, Networking Basics, Windows Desktop, Office365, Software Troubleshooting, Peripherals, Microsoft InTune, Microsoft Onedrive, Deployment Automation, Laptops
- **Published:** October 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=516282219724a956

## About the Role

* 3+ years of experience in EUC, Desktop, Deskside, or IT Support.
 * Strong knowledge of Windows 10/11.
 * Hands-on experience with Microsoft 365 / Office / Teams.
 * Experience with Intune / Autopilot / Windows Imaging.
 * Knowledge of OneDrive and O365 data migration.
 * Hardware troubleshooting experience, preferably Dell desktops/laptops.
 * Experience with printers, scanners and peripherals.
 * Knowledge of VPN and basic networking.
 * Experience with Mobile Device Management (MDM).
 * German and English language skills required.
 * Valid work authorization in Austria.

Good to Have

 * Basic SCCM/MECM knowledge.
 * Office 2016 MSI deployment/upgrades.
 * Windows 10/11 certification.
 * Mac/iOS support experience.
 * Plant, refinery, manufacturing, or chemical-park experience.

## Description

We are looking for an experienced EUC / Deskside Support Engineer - L1 to provide onsite IT support to end users in Linz. The role will focus on Windows desktop support, Microsoft 365, hardware/software troubleshooting, device deployment, and workplace technology support., * Provide L1 EUC / Deskside support for Windows 10/11 desktops, laptops, peripherals, and mobile devices.

 * Troubleshoot Microsoft 365, MS Office, Teams, OneDrive, VPN, printing and scanning issues.
 * Perform hardware break-fix, device swaps, IMAC activities, installations, and upgrades.
 * Support Intune, Autopilot and Windows imaging/deployment activities.
 * Assist with data migration and OneDrive-related activities.
 * Provide basic network/server troubleshooting and hands-and-feet support.
 * Support VIP users, meeting rooms, business events, and technology rollouts.
 * Maintain IT asset inventory and coordinate equipment loans/returns.
 * Manage tickets, document activities, provide status updates, and ensure timely closure.