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# Senior UX Copywriter - Dutch & English - Brussels - Permanent

- **Company:** Collective
- **Location:** Brussel, Belgium
- **Experience:** Expert
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Excel, Web Accessibility, Artificial Intelligence, Data Analysis, Confluence, JIRA, Digital Content, Enterprise Content Management, User-Centered Design, Chatbots, Figma
- **Published:** October 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9f0e5ad1a7c305c8

## About the Role

* 5+ years of experience in UX Writing, Content Design, Content Strategy or a related field.
 * Excellent Dutch and English writing, editing and proofreading skills.
 * Strong expertise in UX writing, digital content and user-centered design.
 * Experience simplifying complex business and technical topics into accessible content.
 * Good knowledge of accessibility, information architecture and inclusive communication.
 * Experience with content governance and content design systems.
 * Proficiency in Figma, Jira, Confluence and Excel.
 * Familiarity with conversational AI and AI-assisted content creation is a plus.
 * Strong communication and stakeholder management skills, with the ability to challenge assumptions and drive improvements.
 * Autonomous, proactive, structured and detail-oriented, with a strong customer-centric mindset.
 * French is a plus.

## Description

* Create and optimize UX copy in Dutch and English for websites, apps, customer portals, self-service journeys and AI-powered experiences.
 * Translate complex business and technical concepts into clear, concise and user-friendly content.
 * Design content for user journeys, including error messages, empty states and complex customer scenarios.
 * Apply accessibility, plain language and inclusive communication principles.
 * Develop and maintain content guidelines, terminology, tone of voice and governance standards.
 * Improve existing content based on customer feedback, analytics and usability testing.
 * Ensure the quality and consistency of customer-facing content across digital channels.
 * Collaborate with multilingual content specialists to ensure a consistent customer experience.
 * Work closely with Service Designers, UX/UI Designers, Product Owners, Researchers, Analysts and Developers.
 * Contribute to conversational design, AI-powered experiences and content design best practices.