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# Network Language Services Supervisor - Full Time- Day

- **Company:** Hackensack Meridian Health, Inc.
- **Location:** Woodbridge Township, NJ, United States
- **Experience:** Experienced
- **Salary:** $97,011.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Gsuite
- **Published:** October 1, 2026
- **Apply:** https://www.jobmonkeyjobs.com/career/28069036/Network-Language-Services-Supervisor-Full-Time-Day-New-Jersey-Iselin-7460

## About the Role

Education, Knowledge, Skills and Abilities Required:

 * Associate's Degree or above in related field.
 * Bi-lingual
 * Minimum of 5 years of experience in either hospital/healthcare, business, hospitality, or customer service-related.
 * Minimum of 3 years prior supervisory experience.
 * Demonstrated leadership ability including independent decision-making, self-direction, initiative, judgment and ability to manage multiple priorities simultaneously
 * Excellent interpersonal, communication, writing, and presentation skills
 * Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

Education, Knowledge, Skills and Abilities Preferred:

 * Bachelor's degree
 * Hospital operations experience
 * Completion of a 40-hour medical interpreting program.

Licenses and Certifications Required:

 * Certified qualified and trained interpreter from entity such as Bridging The Gap (BTG), ALTA, etc, * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
 * Experience: Years of relevant work experience.
 * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
 * Skills: Demonstrated proficiency in relevant skills and competencies.
 * Geographic Location: Cost of living and market rates for the specific location.
 * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
 * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

## Description

A day in the life of a Network Language Services Supervisor at Hackensack Meridian Health includes:

 * Directs daily department operations by optimizing staffing models, streamlining workflows, and conducting regular productivity assessments to ensure operational excellence
 * Manages the administrative, educational, and instructional operations of the network's medical interpreter program.
 * Provides supervision, mentoring, and professional development to all assigned members of the language services team.
 * Creates a team focused environment to ensure quality patient care. Conducts team meetings to drive excellence in customer service and collaborative teamwork
 * Participates in performance evaluations. Makes recommendations on hires, transfers, promotions, disciplines, terminations and similar actions.
 * Encourages and supports diverse views and approaches. Integrates diversity into departmental objectives.
 * Assists in developing procedures that comply with established organizational policies, quality, safety, and other programs.
 * Deploys, maintains VRI (video remote interpreting) devices in all inpatient and outpatient areas.
 * Drives performance improvement initiatives. Recommends improvements in systems, schedules, policies and procedures.
 * Ensure compliance with regulatory agencies and serves as a liaison to language related third party companies and vendors.
 * Partners with the broader leadership team to proactively identify and resolve complex operational issues.
 * Monitors monthly costs, cost allocation, resource usage, and language trends across the system per facility.
 * Proactively trains team members on how to work with interpreters and troubleshoots throughout the network any issues that arise regarding the use of interpreters.
 * Researches, develops and implements innovative and effective methods for provision of language and cultural services.
 * Other duties and/or projects as assigned.
 * Adheres to HMH Organizational competencies and standards of behavior.