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# Systems Administrator - Unified Capabilities

- **Company:** Agile Defense
- **Location:** United States
- **Salary:** $70,000.0 - $74,000.0
- **Contract:** Permanent contract
- **Skills:** Adobe Analytics, Avaya IP Phone 1140e, VoIP, Cisco Unified Communications Manager, Software Documentation, CompTIA Security+, Cyber Security, Information Systems, System Configuration, Oracle (Applications), Software Engineering, System Availability, Ribbon (Software), Information Technology, Performance Monitor, Vulnerability Analysis
- **Published:** October 6, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9220637/systems-administrator-unified-capabilities

## About the Role

* Bachelor's in computer science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering
 + 0 years of experience with BS/BA
 + 2 years of experience with AA/AS
 + 4 years of experience with no degree
 * CompTIA Security+ AND within 90 days Microsoft AZ-900 or CompTIA Sever+ or Cloud+
 * Expertise in VoIP and VTC system operations, maintenance, and security.
 * Experience with system configuration, patching, and vulnerability scanning.
 * Strong troubleshooting and problem-solving skills for infrastructure support.
 * Ability to create and maintain detailed system documentation and diagrams.
 * Knowledge of availability and performance monitoring tools and techniques.
 * Experience with Avaya, CUCM, Oracle, or Ribbon VOIP devices
 * Familiarity with security policies and compliance standards within enterprise environments.
 * Active Secret US security clearance

## Description

* Operate, maintain, secure, and update enterprise VoIP and VTC systems to ensure system integrity and security.
 * Configure, patch, and scan systems to maintain high availability and optimal performance.
 * Respond to incident tickets, service requests, and restoration of services, as well as process requests for change.
 * Maintain documentation of server/system characteristics, physical/logical capability diagrams, and security policies/settings.
 * Notify the Government of any "critical" or "high" incidents impacting critical systems and services.
 * Troubleshoot, repair, and recommend changes to VoIP and VTC infrastructure to ensure robust and sustainable systems.
 * Perform availability and performance monitoring, including trend analysis to assess service quality.
 * Employ best business practices to provide secure, standardized, and scalable VoIP and VTC systems., * Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
 * Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
 * Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
 * Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
 * Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
 * Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.