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# Product Owner - KDS

- **Company:** Talent Smart
- **Location:** High Wycombe, UK (Remote available)
- **Salary:** £32,240.0
- **Contract:** Temporary contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Retail Software
- **Published:** October 22, 2026
- **Apply:** https://www.hiredonline.co.uk/jobs/225746420-product-owner-kds/talent-smart

## About the Role

Essential: Candidates must have a background in hospitality technology, with direct experience of touchscreen ordering systems and Kitchen Display Systems (KDS). Experience in quick-service restaurants, retail technology or other multi-site hospitality environments is highly relevant., * Proven product ownership experience across complex customer-facing or operational technology products.

 * Hands-on experience with hospitality technology, touchscreen ordering and KDS.
 * Understanding of POS integrations, payments, menus, pricing, APIs and connected technology platforms.
 * Strong product discovery, backlog management, stakeholder engagement and evidence-led prioritisation skills.
 * Experience working collaboratively with UX, Engineering, Architecture and operational teams in an Agile environment.

## Description

* Own and maintain product roadmaps, goals and prioritised backlogs for touchscreen ordering and KDS.
 * Lead product discovery, validate user needs and translate customer and operational requirements into clear user stories, acceptance criteria and measurable outcomes.
 * Improve the customer ordering journey, including product selection, basket building, recommendations, payments and order completion.
 * Enhance kitchen production and fulfilment workflows, focusing on order routing, accuracy and operational efficiency.
 * Work closely with UX, Architecture, Engineering, Store Operations and Delivery teams to manage technical dependencies and inform product decisions.
 * Use customer insight, product data and operational feedback to measure performance and prioritise improvements.
 * Provide product leadership and coaching to Business Analysts.