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# HRIS Operations & Support Specialist

- **Company:** Perfetti Van Melle
- **Location:** Schiphol, Netherlands
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Software Applications, Business Process Modeling, Information Systems, Human Resources Information System (HRIS), SuccessFactors, SAP Human Resource Management Software, HR Software
- **Published:** October 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=417e6656374af63d

## About the Role

* Bachelor's degree in HR, Information Systems, or related field.
 * 2-3 years of experience working with HR systems, HR technology or related IT applications.
 * Prior HRIS/HR Technology Experience with any of the following SAP SuccessFactors modules (we currently use Employee Central, Recruiting, Reporting, Succession, Compensation and Goals/Performance).
 * Ability to explain technical topics to non- technical users.
 * Strong customer service and listening skills.
 * Understanding of HR processes across the employee lifecycle.
 * Demonstrated ability to identify gaps, improvement opportunities and bring them to realization.
 * Experience with ticketing/service management tools.
 * Exceptional analytical skill, process-oriented mindset.
 * Ability to maintain and handle highly confidential information.
 * Ability to work independently and willingness to take ownership, research solutions and complete tasks.

## Description

As our HRIS Operations & Support Specialist you will be reporting to the Group HRIS Lead and will be working closely with 6 other multidiscipline team members in an international setting. We are on a journey to continuously enhance the digital employee experience by leveraging technology solutions that drive efficiency, improve processes and create value for the business.

During your day to day work, you will connect with people from various departments across geographies who all work for the same goal of continuously improving our HR systems, modules and different toolsets. A solution driven approach with longer term effect, a supporting mindset, the ability to translate technical functionalities in a common understandable context and sense of humor are important for this role.

Core Responsibilities:

 * Provide functional support for SuccessFactors and related HR systems, including troubleshooting, issue resolution and coordination with Global IT where required.
 * Identify and drive opportunities to improve system functionality, streamline processes and reduce recurring issues.
 * Maintain HRIS processes, procedures and support documentation.
 * Participate in HRIS projects and system enhancements, including testing, implementation and user support.
 * Support the development of reports, dashboards and analytics within SuccessFactors.

What Success Looks Like:

 * HRIS users receive timely, accurate and effective support, resulting in a positive user experience.
 * Data quality and system integrity are maintained to a high standard.
 * Process improvements and system enhancements reduce manual effort and recurring issues.
 * HR technology initiatives are delivered successfully and adopted effectively by end users.
 * Reporting and analytics provide reliable insights to support business decision-making., * develop, manufacture and market high-quality and innovative products for our consumers through the efficient use of our resources and in collaboration with our business partners;
 * create a fulfilling workplace for our employees built on trust, mutual respect, and appreciation of their diversity;
 * value the role we play in our communities, as a socially and environmentally committed organization;
 * generate economic value through superior growth and profitability.