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# Data Center Customer Operations Technician

- **Company:** 365 Main Inc.
- **Location:** New York, NY, United States
- **Salary:** $55,000.0 - $75,000.0
- **Contract:** Permanent contract
- **Skills:** Data Centers, Network Server
- **Published:** October 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4d353893f56a5b70

## About the Role

* Technical training or experience in IT, networking, or data center operations
 * Basic understanding of servers, networking, and hardware
 * Strong customer service and communication skills
 * Good troubleshooting and documentation abilities
 * Flexibility to work shifts when required

## Description

* Monitor data center operations and respond to customer requests
 * Troubleshoot basic technical and connectivity issues
 * Assist with equipment installation and maintenance activities
 * Document service requests, incidents, and resolutions
 * Coordinate with technical teams to resolve operational problems
 * Follow security, safety, and facility procedures