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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Applications Analyst - **Company:** Creative Testing Solutions - **Location:** Addison, TX, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Disaster Recovery, Laboratory Information Management Systems, Systems Development Life Cycle, Software Engineering, SQL Databases, System Testing, Systems Integration, Enterprise Software Applications, Software Application Delivery, Cts+, Server Operating Systems & Platforms, Programming Languages - **Published:** October 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=354466dfdbdbd767 ## About the Role * Education: Bachelor's in a relevant field or equivalent combination of education and experience. * Experience: A minimum of 8 years of related enterprise application experience, or an equivalent combination of education and progressively responsible experience. * At least 2 years of experience with programming languages and SQL commands. * Experience independently supporting, administering, improving, or implementing business-critical applications. * Experience with server platforms and operating systems. * Experience with computer system validation methods and procedures. * Experience leading technical work, solving complex application problems, or coordinating work across business and IT teams. * Experience documenting processes, sharing knowledge, mentoring others, and building backup support for critical responsibilities. PREFERRED QUALIFICATIONS * Experience supporting or administering Laboratory Information Systems. * Experience supporting laboratory operations or another FDA-regulated environment. * Experience with Automated validation tools. * Experience providing support to a laboratory focus work environment. * Knowledge of computer change processes and applicable FDA and cGMP requirements. * Knowledge of standard disaster recovery and business continuity processes. * Experience with application implementations, upgrades, integrations, migrations, or major system changes. * Experience reviewing technical solutions or recommendations from vendors and implementation partners. * Experience supporting multiple laboratory locations, business areas, or application groups. SKILLS AND ABILITIES * Works independently with minimal supervision and knows when to involve other team members or leaders. * Willing and able to learn new technologies and understand the business processes they support. * Provides technical leadership and influences decisions without direct supervisory authority. * Understands laboratory business processes and can translate business needs into practical, supportable application solutions. * Balances immediate operational needs with long-term support, compliance, cost, and business needs. * Identifies what needs attention, takes ownership, and follows work and issues through completion. * Shares knowledge, mentors others, and helps build backup coverage for critical responsibilities. * Maintains confidentiality. * Uses strong analytical and problem-solving skills. * Organizes and prioritizes a changing workload with multiple priorities. * Communicates clearly and works effectively with customers, team members, business partners, vendors, and all levels of management. Works effectively as part of a team. *, * Travel 20-25% * 5+ hours per shift: Sitting, reaching waist to shoulder, finger dexterity * Up to 3 hours per shift: Standing, walking, bending, squatting, kneeling, handling, driving, reaching above shoulders, reaching waist to shoulder, reaching knee to waist, reaching floor to knee, grasping items, lift/carry/move items up to 40 pounds, push/pull items up to 10 pounds. ## Description * Maintains required software configurations to meet evolving business and user needs. * Leads and implements solutions that add value, are stable, and can be supported through the product lifecycle. * Collaborates with both internal and external healthcare partners, the CTS Applications Manager, and enterprise architects to ensure business needs are understood and addressed. * Serves as the senior resource for assigned applications, helping guide application support, business process improvements, and decisions about future enhancements and changes. * Partners with vendors, business stakeholders, and IT teams to evaluate application changes and technical solutions, helping ensure they meet business needs and can be effectively supported by CTS. * Leads and supports major application initiatives, including new implementations, upgrades, integrations, and other significant changes to business-critical systems. * Partners with laboratory and business stakeholders to identify opportunities to improve processes, simplify support, standardize configurations where appropriate, and strengthen application support across CTS. * Creates and maintains documentation that meets CTS software development lifecycle (SDLC), change control, quality, and validation requirements. * Represents IT in assigned project discussions and helps keep application work moving by communicating clearly, raising concerns, and following decisions and action items through completion. * Provides subject matter expertise for the applications supported by CTS IT, including internally developed and vendor provided applications. * Troubleshoots complex production applications, interfaces, laboratory instruments, hardware, and software issues. Provides issue coordination through resolution. * Develops, executes, and reviews test plans, including automated test cases when appropriate. * Keeps application documentation and support procedures current. Cross-trains other team members to share critical knowledge and ensure continuity of support. * Provides day-to-day technical guidance and mentoring to application analysts, administrators, and other team members without direct supervisory responsibility. * Participates in disaster recovery planning, application recovery testing, contingency planning, and business continuity exercises for assigned applications. * Builds shared knowledge and support capability across lab applications as CTS aligns laboratory application environments. * Performs all duties in compliance with internal SOPs and applicable FDA, cGMP, and quality requirements. Brings compliance concerns to management. * Provides quality service to CTS customers. * Maintains good attendance and punctuality in accordance with the absence policy. * Performs other duties as assigned by management.