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# Client Service Risk Manager - Change Management

- **Company:** McKinsey & Company
- **Location:** Amsterdam, Netherlands
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Management
- **Published:** October 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1a6a472b4946085a

## About the Role

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You've come to the right place., * University degree and excellent academic record required

 * 6+ years of relevant experience in managing complex risk and/or change or transformation programs
 * Proven track record and expertise in developing risk management, change strategy and implementation, AI or data management policies and procedures, successfully executing programs that meet the objectives of excellence in a dynamic environment, as well as experience working with relevant (incl. senior) stakeholders
 * Ability to lead multiple projects and work collaboratively with others, entrepreneurial and collaborative attitude
 * Demonstrated capability working across all levels of seniority; ability to meaningfully engage with senior leaders
 * Clear and effective communicator with ability to tailor messaging based on audience
 * Radiates knowledge to others to support and empower their success (e.g., apprenticing/coaching others)
 * When acting as a people leader, holds individuals accountable for results; fosters a team culture that is collaborative, inclusive, respectful and sustainable
 * Ability to manage work in ambiguous situations - e.g., establishing clear work scopes and milestones and finding help when additional resources or support are needed.
 * Ability to define and monitor metrics that identify and communicate progress and highlight risks

## Description

In the Global Technology Risk team, we are helping ensure positive and lasting impact from the Tech and AI revolution through pragmatic, expert and integrated technology risk capabilities. Our goal is to act as trusted thought-partners to the firm's leadership on technology and its risks, serving as innovative problem. We offer deep expertise that is alive to emerging issues and trends, drawing on a strong network of relationships within and beyond the firm.
You will lead change programs and be responsible for shaping and implementing strategies to raise awareness and embed behavioral and cultural change to enable colleagues to act with confidence and accountability in protecting the firm when building and delivering products for the firm and its clients.
You will lead cross-functional programs - spanning experience design, process re-design, communications, learning, impact measurement and operationalization to sustain behavior change. Partnering closely with subject matter experts across Risk, Technology, and other functions, you will drive integrated change that is deeply embedded in how we work.
Your leadership will extend beyond program delivery: you will guide, empower, and coach colleagues in the team to successfully achieve their development goals and project outcomes.
You will be based in Europe as part of our Client Service Risk team. This team supports our engagement and technology as strategic risk advisors, ensuring that our client service and technology delivery meet firm and regulatory standards.