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# Data Center Customer Operations Technician

- **Company:** COLOCATION AMERICA
- **Location:** San Francisco, CA, United States
- **Salary:** $52,000.0 - $72,800.0
- **Contract:** Permanent contract
- **Skills:** Data Centers, Networking Hardware, Network Server
- **Published:** October 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ae7e6d8b6a7d231c

## About the Role

* Technical training or experience in IT, networking, or data center operations
 * Basic understanding of servers, network equipment, and cabling
 * Strong customer service and communication skills
 * Ability to troubleshoot technical issues and follow procedures
 * Flexibility to work shifts when required

## Description

* Respond to customer requests and coordinate technical support
 * Assist with equipment installations, relocations, and connectivity tasks
 * Monitor data center equipment and report operational issues
 * Perform basic troubleshooting and follow established procedures
 * Maintain accurate service records and work documentation
 * Follow security, safety, and facility access requirements