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# IT Analyst

- **Company:** gb
Baltic Recruitment Services Limited
- **Location:** Solihull, United Kingdom (Remote available)
- **Salary:** £40,000
- **Contract:** Permanent contract
- **Skills:** Business Software, Cyber Security, Information Technology Operations, Cloud Services, SAP (Applications), Enterprise Software Applications, Firewalls (Computer Science), Information Technology
- **Published:** October 31, 2026
- **Apply:** https://www.totaljobs.com/job/it-analyst/baltic-recruitment-services-limited-job108261570

## About the Role

* Strong troubleshooting skills across networks, Windows environments, and enterprise systems.
 * Knowledge of cybersecurity and IT operational best practices.
 * Experience in manufacturing, automotive, or production environments is an advantage.
 * A proactive, customer-focused mindset and strong communication skills.
 * Ability to work independently while collaborating with global teams.

## Description

This is an exciting opportunity to join the business at a pivotal stage, supporting the implementation, development and ongoing maintenance of critical IT systems and infrastructure within a modern manufacturing environment.

The successful candidate will initially undertake a period of training at the company's existing site in Solihull, expected to last approximately 2-4 weeks. Following this, the role will involve a period of home working while preparations continue for the launch of the new production facility in Stoke-on-Trent. Once the plant is operational, the position will be based on-site in Stoke-on-Trent full time.

Overall Purpose:

 * Responsible and accountable for IT Operations in the plant at Stock-on-Trent.

Key Duties:

 * Coordinates, maintains and supports on-site applications and system infrastructure, including Production Control Systems (SAP, PCS, QDB, QDC, PVS) and associated operating systems/software in the JIS/Non-JIS environment.
 * Acts as a key player in IT as part of the IT Support teams.
 * Implements, rolls-out and manages IT systems and software packages.
 * Ensure availability and consistency of all local data in alignment with data owners.
 * Provides expertise for overall JIS/Non-JIS technical processes and network, desktop, printer, handheld technologies, server and telecommunication services, as well as IT solutions across functional areas.
 * Maintains IT-documentation of diagrams, configurations and procedures.
 * Implement and enforce IT security, including access controls, firewalls, and data encryption, while ensuring adherence to industry standards and compliance with relevant regulations.
 * Monitor and maintain the organization's IT infrastructure, including servers, networks, and cloud services, to ensure optimal performance and reliability.
 * Lives the standard incident support process, especially for JIS and production critical issues, in close collaboration with Functional Process Experts and IT teams and local support teams.
 * Diagnose, perform fault finding and trouble-shooting of all network, application and core systems infrastructure to ensure an appropriate coverage of IT services. Escalate complex problems when necessary.
 * Takes part in IT projects, not limited to cross functional and regional scope.
 * Manages IT assets. Ensure data quality of IT assets in asset register(s).
 * Flexibility and willingness to work on-call based on on-call roster if required., * Experience supporting IT infrastructure, business applications, and end-user technologies.