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# 1st & 2nd Level IT-Supporter - Bonn

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Bonn, Germany
- **Contract:** Permanent contract
- **Skills:** Information Technology, Operational Systems, User Accounts
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=105221

## About the Role

Abgeschlossene informationstechnische Berufsausbildung oder Hochschulstudium Mehrjährige Berufserfahrung im IT-Kundensupport Gute Kenntnisse in den Bereichen IT-Infrastruktur und Betriebssystemen Analytisches Denkvermögen sowie lösungsorientierte und strukturierte Arbeitsweise Hohe Kundenorientierung und gute Kommunikationsfähigkeiten

## Description

Identifikation und Analyse der Fehlermeldungen Behebung der Störungen sowie Dokumentation der Vorgehensweise Aufrechterhaltung der Betriebssicherheit der Systeme Verwaltung von Benutzerkonten und Installation neuer Arbeitsplätze Testen neuer Software-Versionen


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