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# It support technician (at the rank of research assistant ii)

- **Company:** HKU
- **Location:** Utrecht, Netherlands
- **Contract:** Temporary contract
- **Skills:** Cyber Security, Databases, Data Migration, Data Security, Server Supported Gaming, Video Editing, Web Applications, Web Testing, Data Storage Technologies, Computer Equipment, Information Technology, Data Management
- **Published:** October 25, 2026
- **Apply:** https://nl.talent.com/redirect?id=642870959519045498&source=vacant&utm_medium=xml&utm_campaign=marketing&utm_product=vacantnew_bulk&oapply=org_v2026-10&puid=edaaaddcddaeadd8bdd99ddgedd7addbada7bddb9ddf9dd7bddgaddcbdabaddccdd79dd8bea3addffddgaed2dddgaddgfddgaddgaddg9ddg6ed3gc9bbb9b3bee3ee33def3de93de73deegdd8gdddfddb3dec3deggddd3ee33de93deg3ee33ee33deg3ee33ee33ee33ee33ee33ee3&pos=5&xml_batch_generation_id=3e0e07f3-5ba1-4f1b-b1a3-a608ce357ce4&falcon=1&pid=1d70a1ccd38c&bpid=2913f88bfdc0bed519802dbbcdb5a12a

## About the Role

* A Bachelor's degree in Information Technology, Computer Science or a related discipline;
 * Relevant work experience in IT support, system maintenance, web support, database management or related areas;
 * Knowledge of computer hardware, software, networking, web applications and database systems;
 * Experience in website maintenance, survey systems, data management, server support and/or IT equipment procurement would be an advantage;
 * Experience in photography, photo editing, and/or video editing is advantageous;
 * Relevant work experience in the higher education sector, preferably in a university setting, would be a definite advantage;
 * Good problem-solving skills and the ability to provide timely technical support;
 * Good communication and interpersonal skills, with the ability to explain technical matters to non-technical users;
 * A responsible, detail-minded and service-oriented attitude;
 * The ability to work independently and as part of a team; and
 * A good command of written and spoken English and Chinese.
Shortlisted candidates will be invited to attend an interview and written test.

## Description

* Provide day-to-day technical support to Centre staff and assist in resolving IT-related issues;
 * Assist in the maintenance of IT systems, platforms and equipment used for data collection and project implementation;
 * Support the procurement, setup, inventory management and maintenance of IT equipment;
 * Assist in liaising with vendors on system support, survey platforms, website maintenance and other IT-related services;
 * Provide support for website updates, database maintenance, data storage, data security and server-related matters;
 * Assist in IT project implementation, including system upgrades, data migration, web application testing and user support;
 * Help maintain procedures, guidelines and documentation relating to data management and IT security;
 * Provide technical support for research projects, events and meetings when needed; and
 * Perform other ad-hoc duties as assigned.