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# Technical Systems Engineer

- **Company:** Cisco Systems Inc
- **Location:** Feltham, UK
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Google App Engines, Systems Engineering, Bash Shell, Cloud Computing, Databases, Cursor, Java Database Connectivity, Python (Programming Language), PostgreSQL, Microsoft SQL Server, MongoDB, Node.Js, OAuth, Oracle (Applications), Windows PowerShell, Systems Architecture, Systems Integration, TypeScript, Web Application Frameworks, Scripting, Cloud Platform System, Office365, ReactJS, Delivery Pipeline, Claude Code, Prompt Engineering, Generative AI, AI Coding Agents, Agentic-AI, Fastapi, Infrastructure Automation Frameworks, Gsuite, Virtual Agents, Model Context Protocol, Programming Languages
- **Published:** October 12, 2026
- **Apply:** https://dejobs.org/x/x/F0B62799C7A64DC081797510169AF5CC/job/

## About the Role

* Bachelor's degree + 7 years of related experience, or Master's + 4 years, or PhD + 1 year (or equivalent work experience).
 * Knowledge in M365, Google Workspace and Cloud Platform, email technology, Microsoft Purview and Microsoft Defender.
 * Proven track record in full-stack software engineering, including designing/developing scalable web applications and enterprise service APIs.
 * Demonstrated experience building AI-based self-service portals utilizing Retrieval-Augmented Generation (RAG) and prompt engineering.
 * Proficiency in modern programming languages and frameworks (Python/FastAPI, Node.js/TypeScript, React).
 * Extensive experience integrating with enterprise platforms (Microsoft Graph API, Google API's) and implementing secure OAuth 2.0/Entra ID authentication.
 * Solid understanding of database technologies, including MongoDB, PostgreSQL, Oracle, and MS SQL, with experience in API integration (REST/JDBC)., * Advanced experience in AI agent orchestration and building Model Context Protocol (MCP) servers.
 * Deep understanding of system architecture for highly available, distributed cloud applications.
 * Proficiency in PowerShell and scripting (Bash/Shell) for automation and system integration.
 * Experience acting as a senior individual contributor, guiding technical design and driving best practices.
 * Familiarity with AI coding assistants (e.g., Claude Code, Cursor) and infrastructure-as-code tools.

## Description

You will be implementing email, M365 and Google-based systems and services in the area of automation, AI and self-service, including the technical design and implementation of complex software systems, bridging the gap between operational requirements and scalable, automated solutions. By architecting high-impact self-service portals and orchestrating AI agents, you will directly reduce manual operational overhead and transform how our global workforce interacts with enterprise technology. You will play a pivotal role in creating a unified, intelligent user experience that supports our hybrid work environment., * Architect and develop high-impact, self-service portals and automated workflows for Email, M365, and Google ecosystems.

 * Integrate AIcapabilities and Model Context Protocol (MCP) servers to provide intelligent self-healing systems.
 * Design and maintain secure, scalable, full-stack applications with a focus on intuitive UX/UI.
 * Implement robust CI/CD pipelines to automate engineering and operational processes.
 * Collaborate with cross-functional teams to identify and eliminate manual operational bottlenecks, translating business requirements into technical solutions.