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# 1st Level Supporter - Düsseldorf

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Düsseldorf, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Documentation
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=127671

## About the Role

Erfolgreich abgeschlossene informationstechnische Berufsausbildung Mehrjährige Berufserfahrungen im Bereich 1st Level-Support Gute Englischkenntnisse in Wort und Schrift Sicherer Umgang mit dem Windows Betriebssystemen Selbstständige und lösungsorientierte Arbeitsweise sowie hohe technische Affinität und Serviceorientierung

## Description

Eigenständige Übernahme des 1st Level-Supports sowie Ansprechperson für Mitarbeitende in allen IT-Fragestellungen Aufnahme, Analyse und Behebung von Systemstörungen Mitverantwortung für die Aktualisierung der Systemdokumentation ggf. auch Auswertungen der Dokumente Verantwortung für die Wartung und Pflege des Clients und Server Netzwerkes Schnittstellenfunktion zu den IT- Abteilungen an anderen Standorten


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