> Markdown version of [/jobs/ext/409682-1st-level-supporter-fur-den-internen-it-support-in-teilzeit-koln](https://www.wearedevelopers.com/jobs/ext/409682-1st-level-supporter-fur-den-internen-it-support-in-teilzeit-koln). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# 1st Level Supporter für den internen IT-Support in Teilzeit - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Information Technology, User Administration
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=128401

## About the Role

Erfolgreich abgeschlossene informationstechnische Berufsausbildung oder abgeschlossenes Hochschulstudium mit Schwerpunkt Informatik Sicherer Umgang mit dem Windows Betriebssystemen Ausgeprägtes technisches Verständnis und Serviceorientierung Selbstständige und lösungsorientierte Arbeitsweise

## Description

Unterstützung des internen 1st Level Supports und erste Ansprechperson bei alltäglichen IT-Fragen und -Problemen Aufnahme, Analyse und Behebung von Systemstörungen Mitarbeiter bei der Installation neuer PCs Übernahme der Benutzerverwaltung inkl. Anlage neuer User und Vergabe von Rechten


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