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# Computer Support Specialist

- **Company:** The Regional
- **Location:** New Haven, CT, United States
- **Experience:** Experienced
- **Salary:** $49,837.0 - $70,595.0
- **Contract:** Permanent contract
- **Skills:** Cyber Security, Information Systems, Software Deployment, Software Engineering, Computer Networking Systems, Computer Equipment, Information Technology, Hardware Infrastructure
- **Published:** October 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8027c830d62753de

## About the Role

* High School diploma or its equivalent
 * Bachelor's or related degree in Computer Science, Information Systems or related field preferred

Experience/Skills/Abilities:

 * Minimum two years' experience in trouble shooting and support of hardware and software related to radio, telephone and ancillary systems.
 * Experience in project management, communication system backup and recovery and workflow analysis.

## Description

The position utilizes, evaluates and coordinates software and hardware for new and existing applications to meet the business needs of the organization(s). The incumbent supports assigned projects and assists in the timely resolution of problems to determine the most effective IT approach. The incumbent may provide guidance and informal training to users.

This position is responsible for assisting with the design and implementation hardware configurations, installing software, managing network systems, and training staff on correct operating procedures. This position also supports RWA's Cyber Security function.

Onside in New Haven, CT. Monday-Friday 8am-5pm.

Responsibilities:

 1. Coordinate with IT Manager to discuss system, project and support needs.
 2. Assist with designing and installing computer hardware, software, network and telecom configurations.
 3. Troubleshoot network, hardware, telecom and software issues.
 4. Support IT communications technologies.
 5. Maintenance of data associated with communications facilities including inventory, operations and maintenance.
 6. User Support and training
 7. Project communications coordination for interdepartmental business needs
 8. Technology research and market awareness