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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Regional Digital Delivery Lead - **Company:** MWHTreatment - **Location:** Hampton, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Access, Building Information Modeling, Cloud Computing, Databases, Document Management Systems, Digital Technology, Information Management, ProjectWise, Data Analytics - **Published:** October 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f3272ffd7262172b ## About the Role * Demonstrable experience implementing and embedding digital change within a framework, programme or complex project environment. * Practical knowledge of digital delivery across design, construction, commissioning, handover and operational readiness, preferably within water, utilities or infrastructure. * Ability to plan and deliver implementation through stakeholder engagement, briefing, training, go-live, embedment, assurance, aftercare and reporting. * Working knowledge of information management principles, ISO 19650 and common data environment practices. * Experience of relevant digital delivery tools such as 3D/4D modelling, digital rehearsals, collaborative planning, field management, dashboards, workflow automation or data analytics. * Ability to develop proportionate measures for adoption, compliance, data quality and benefits realisation. Competencies - Behavioural * Credible, approachable and confident when presenting, demonstrating and working alongside office and site teams. * Hands-on, delivery-focused and willing to resolve practical implementation issues. * Collaborative and able to influence across functional and organisational boundaries without relying on direct authority. * Organised, accountable and able to manage multiple initiatives and priorities. * Clear communicator who adapts engagement and learning support to different audiences. * Commitment to inclusive working, continuous learning, safety, quality and responsible use of data. ## Description * Provide visible, hands-on leadership for the establishment and embedment of digital initiatives across Thames Framework offices and project sites; regular in-region presence is an essential requirement of the role. * Engage directly with project managers, engineers, planners, construction managers, site managers, supervisors and other users to understand delivery needs and translate them into practical digital solutions. * Present, demonstrate and facilitate collaborative working sessions with site and office teams, including briefings, training, digital rehearsals, drop-in support and structured aftercare. * Lead or support the Thames rollout and embedment of agreed digital initiatives, including digital tools rollout, 4D rehearsals and outage preparation, digital delivery embedment reporting, BIM 360 / field management, ProjectWise supply-chain CDE, IFS Cloud / MView, Nialli collaborative planning, Site Assist, Causeway, Quality / ITP reporting, CAT & Genny reporting and Defects & Handover databases. * Apply the Framework implementation approach: establish a clear problem statement and required outputs; secure stakeholder buy-in; plan briefing, training and go-live; embed functional assurance and feedback routes; provide aftercare; and report adoption and performance trends. * Support the Framework Development Plan through the Head of PMO function, helping to establish, own, govern and control current and future digital systems throughout the current and future AMP periods. * Liaise with the Company Head of Digital and relevant central digital specialists to support collaboration, technical alignment, implementation, learning transfer and consistency with company digital strategy. * Work with Thames Water stakeholders and MWHT functional leads to align digital initiatives with client priorities, continuous improvement activity, governance requirements and the localised MWHT Way. * Own or sponsor allocated digital change initiatives from concept through implementation, embedment, assurance and handover into business-as-usual ownership. * Develop and maintain implementation plans, stakeholder maps, communications, training materials, user guidance, adoption measures, assurance checks, risks, actions and lessons learnt for assigned initiatives. * Identify regional pain points, process inefficiencies, data duplication and opportunities for improvement; collaborate with users and subject-matter experts to define proportionate solutions through agreed governance routes. * Provide practical support and structured problem-solving where adoption, access, data quality, process integration or system use is preventing effective delivery. * Establish and maintain meaningful measures of deployment, adoption, compliance, user feedback and benefits realisation, providing clear updates to the Head of PMO and relevant governance forums. * Support digital rehearsals, 4D visualisation and collaborative reviews, including facilitation and coaching where required, and help develop sustainable capability within project teams. * Promote inclusive adoption by tailoring engagement and training to different roles, levels of digital confidence and project circumstances, ensuring reasonable support is available to users. * Maintain appropriate records, controls and assurance evidence so that digital strategies and implementation activity are auditable across the project lifecycle. * Share learning across projects and contribute to regional and company communities of practice, support materials and continuous improvement activity. * Undertake other reasonable duties aligned with the purpose and level of the role, as Framework priorities and digital systems evolve. Key relationships: * Head of PMO * Framework Director and Operations Manager * Company Head of Digital and central digital specialists * Thames Water client stakeholders * Programme and Project Managers * Engineering, Planning, Construction, Commissioning, SHEQ, Handover, Document Control, Reporting & Performance, Commercial and Procurement teams * Site management, supervisors and delivery teams * Supply-chain partners and technology providers Responsible for: * Leadership and coordination of assigned digital initiatives and implementation workstreams. * Matrix support, coaching and capability development for nominated project digital champions and users.